• The Client Services Liaison is responsible for working with the Client Services Director to build strong client satisfaction, retention, and growth for our business partners.
• The Client Services Liaison (CSL) is responsible for creating authentic and strategic partnerships with our clients, building marketing solutions that grow their business.
Key responsibilities include:
• Delivering flawless client service by maintaining strong relationships with key decision makers and providing solutions that meet desired outcomes
• Being an emergent thought leader: providing recommendations to the client, assisting them with business decisions, having a forward-thinking mindset to move their business forward
• Keeping abreast of and influencing key project life cycle deliverables; understands all disciplines enough to provide direction to project deliverables and a point of view on best practices and solutions across disciplines
• Contribute to the traffic process to ensure projects are moving through the department efficiently and in a timely manner, work with the traffic coordinator to triage projects as appropriate
• Bachelor’s degree in Marketing, Business or similar
• 3-5 years of account services experience in an agency environment
• Knowledge of latest industry, advertising and marketing trends
• Strong understanding of the marketing and communications project life cycle
Note: CANDIDATE MUST BE OF GREEN CARD HOLDER/ U.S. CITIZEN/ PERMANENT RESIDENT STATUS
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