The Production Engineer will assist in developing or improving batch operations best practices, Support development teams with batch related Change Requests.
Have an understanding of general Electronic Data Interchange (EDI) concepts and messaging standards.
Support and implementation of all Production Control owned applications and processes within a specific System Region which include, but not limited to, Ipswitch SFTP Enterprise, Tidal Enterprise Scheduler, Connect Direct File Transfer Application and custom processes as well as production incident tracking and review, change management implementations and policy enforcement, daily statistics and analytics, weekly reporting and issue analysis and root cause assessment.
This position will have oversight of these apps and processes as used by the staff and ensure that policies and protocols are followed.
Education and Experience
Three to five years’ experience with Cisco Tidal Enterprise Scheduler or Equivalent Scheduler
Analytical and problem solving skills
Strong personal discipline and communication skills as they may apply to interfacing with customers, dealing with customer problems during problem determination and resolution.
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