Sign in

.NET Support Lead

Company:
IDC
Location:
Houston, Texas, United States
Salary:
$100k
Posted:
November 09, 2016
Description:

Role: .NET Support Lead

Location: Houston, TX

Mode: Permanent

Mandatory Technical Skills

Strong development experience in .NET, ASP.NET,MVC, SQL Server

Good communication skills

Good analytical and problem solving skills

Mandatory Functional Skills

- Good communication skills

- Good analytical and problem solving skills

Communication and Interpersonal Skills

Added advantage if airline domain knowledge

Responsibilities to shoulder

1. Incident management - handling/assigning support tickets and ensuring that the SLA is met.

2. Daily montioring of Jobs and take corrective measures in case of any issue.

3. Supporting the deployment and upgrade of other related modules and applications.

4. Regression testing of the application in case of any upgrade and outages.

5. Accountable for technical solution of minor enhancements based on the user request.

6. Responsible to get sign-off from the customer for software fixes in case of support tickets and design in case of minor enhancements.

7. Integration plan for the system with the external interfaces.

8. Coordinating with the Application,Database, Middleware and EQA support teams.