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Technical Writer

Company:
HireITStaff
Location:
Berlin, Berlin, Germany
Posted:
November 16, 2016
Description:

Technical Writer + possible roles extensions - Lecturer, Trainer, Community Manager

The position is open in Product Development IT Company (Berlin, Germany).

Product is an open-code framework for developers and software development teams specialized in E-commerce solutions. Framework provides flexible functionality and scalability for rapidly growing and huge E-Commerce businesses.

Core product contains complete solutions for: CMS, Cart, Checkout, Product Option, Refund and dozens of other types for E-Commerce solutions.

Candidate Qualifications:

• 3+ years of experience as Technical Writer/Trainer/Lecturer in the Software Development field

• Knowledge of documentation tools, version control systems (Git), designing UML diagrams, etc.

• Coding experience with PHP (ability to write sample code, understand and follow clean code) is a must

• Understanding of complex technical concepts and converting them into clear documentation

• Ability to interview developers, asking the right questions

• Strong sense of customer service

• Communication skills in German is a must

• Advanced English (full professional proficiency) is a must

Your tasks:

• Edit, create and maintain technical documentation for our Product (PHP open-code framework)

• Interact with our internal teams, with our clients and partners to collect information, prioritize it and create or facilitate creation of needed content

• Create How-to’s, FAQ, guidelines, tasks, documentations, videos, blog posts, cookbooks about how to use, configure, extend or modify the Product

• Manage our Forum, write articles for our Technical Blog

• Take part in teaching classes, hackathons and be an active member of the Product ecosystem by teaching first-hand and spreading a word about the Product