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Travel Centre Consultant

Aegis Bpo Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
January 04, 2017


• To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.

• To exceed customers' expectation in terms of customer service & accurate information.

• To be able to provide information related to travel and tours for customers' convenient traveling.


• Candidate must possess at least a Degree level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent.

• Candidate with other fields of study are also encouraged to apply– Full Training Provided

• Required language(s): Native Japan or Korea & English (fluent spoken English will be an added advantage).

• Applicant must be willing to work in Ara Damansara, Malaysia & rotational shift.

Salary & Benefit:

• 5 working days in a week

• Expedia travel benefits (staff discount)

• Quarterly staff recognition and appreciation

• Medical & insurance coverage provided for employee, spouse & children

• Medical & insurance coverage covers outpatient, specialist, maternity, dental & hospitalization

• Internal Job Posting: opportunity to apply to transfer within Aegis Malaysia or to other Aegis locations worldwide

• Rest & relax area (pool, foosball, etc)

• Fully equipped gym with aerobics studio & shower facilities

• Aegis hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)

Career Prospect:

• Travel Centre Consultant > Senior Travel Centre Consultant > Team Leader > Assistant Manager > Manager > Senior Manager.