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Mortgage User Support

Instant Consulting Inc.
Earth City, Missouri, United States
November 26, 2016

Posted By Premium Recruiter


Instant Consulting Inc. is looking for a Mortgage User Support for a large professional services client located in Earth City, MO.

Main responsibilities are:

* Provide basic troubleshooting guidance.

* Provide mortgage staff with solutions related to navigation of mortgage applications, ongoing defect fix releases, product guidelines, system outages, hardware/software issues, password resets and login issues.

* Data entry in mortgage applications, system performance times, loan maintenance.

* Represents the User Support team on various projects, future enhancements, and tracks issues during production system updates.

Job qualifications are:

* Solid mortgage experience.

* Perform in depth research.

* Strong troubleshooting skills.

* Attention to detail.

* Good problem solving skills.

* Ability to communicate effectively and professionally verbal and written.

* Basic Computer skills (working with and creating folders and folder structure, Microsoft Office Products, etc.).

* Call Center Experience.

* Technical Support.

Job Type: Contract