New Jersey SAP Consulting Company is looking for a passionate Regional Account Manager who will partner with and ensure the long-term success of our customers. This position is a telecommute position, so candidate must be able to work with minimal to no supervision and have good work ethic. Candidate will be responsible for developing long-term relationships with existing and formulate new business, connecting with key business executives and stakeholders. Candidate will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Operate as the lead point of contact for any and all matters specific to customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
BA/BS degree or equivalent
Proven account management or other relevant experience
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Ability to work independently
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Willing to travel.
This is a direct hire position!
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