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Japanese Email and Chat Representative

Company:
J-K Network Services
Location:
Makati, National Capital Region, Philippines
Salary:
70,000 - 90,000
Posted:
November 30, 2016
Description:

This company is leading in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.

Position: Japanese Email & Chat support

Location: Eastwood, Quezon city

Salary: P 70,000.00 - P 90,000.00 Negotiable

Industry: BPO Company

Target head needed: 3

Target start date: ASAP

JOB RESPONSIBILITIES

Manage and Deliver excellent customer assistance

Respond to emails and provide information needed

Responsible in providing solutions to customer problem and handle escalation of issues

Ensure service standards Ensure the target as achieve and coordinate with the entire team