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Japanese Bank Client Support

Company:
J-K Network Services
Location:
Taguig, National Capital Region, Philippines
Salary:
70,000 - 90,000
Posted:
November 30, 2016
Description:

One of the largest and full-service universal banks in the Philippines. They provide a complete array of industry-leading products and services. One of the largest and worldwide distribution networks of public accounting firms, with more than 1,000 operating branches.

Position: Japanese Helpdesk (Bank)

Industry: Bank Company

Location: Makati

Salary: Negotiable

Schedule: Dayshift (Monday-Friday) 8am-5pm

Job Description

Update customer data and produce activity reports

Provide first level contact and convey resolutions to customer issues

Respond to requests for general assistance in person, via phone/electronically

Follow up with customers, provide feedback and see problems through to resol

ution

Utilize excellent customer service skills and exceed customers’ expectations

Preserve and grow your knowledge of help desk procedures, products and services