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Japanese Bank Client Support

J-K Network Services
Taguig, National Capital Region, Philippines
70,000 - 90,000
March 22, 2017

One of the largest and full-service universal banks in the Philippines. They provide a complete array of industry-leading products and services. One of the largest and worldwide distribution networks of public accounting firms, with more than 1,000 operating branches.

Position: Japanese Helpdesk (Bank)

Industry: Bank Company

Location: Makati

Salary: Negotiable

Schedule: Dayshift (Monday-Friday) 8am-5pm

Job Description

Update customer data and produce activity reports

Provide first level contact and convey resolutions to customer issues

Respond to requests for general assistance in person, via phone/electronically

Follow up with customers, provide feedback and see problems through to resol


Utilize excellent customer service skills and exceed customers’ expectations

Preserve and grow your knowledge of help desk procedures, products and services