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Japanese Bilingual Associate - Taguig

Company:
J-K Network Services
Location:
Taguig, National Capital Region, Philippines
Posted:
June 27, 2017
Description:

Japanese Bilingual Associate

Responsibilities

• In charge of resolving customer complaints thru phone, email, mail, or social

• Responsible in dealing inquiries and resolving and providing alternatives within the time limits and follow up to ensure resolution

• Should keep the records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Coordinate with customer service manager

Location: BGC, Taguig

Salary: Negotiable

Requirements

• Native/Non-native Japanese who can speak, read and write Japanese and basic English

• Experience/background in BPO /customer service/ Interpreter/ Translator is an advantage

• Has good knowledge skills in telephone and formal e-mail correspondence

• Amenable to work on shifting schedule in Taguig City

You may contact us on:

Contact number: 09158493035

Email Address: