Apply now for the leading technology support company. This company employs over 5500 technology professionals, across 15 locations globally
-They provide supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks.
Position: Japanese Support Specialist
Salary: P 70,000 - P 75,000 (negotiable)
Location: Taguig City
Work Schedule: dayshift
• Provide Customer service support through Voice and/or Email
• Research required information using available resources
• Manage and resolve customer issues.
• Provide customers with product and service information
• Route calls to appropriate resource
• Case/Ticket documentation
• Adhering to standard operating procedures required by the process and organization
• Awareness of relevant service levels.
• Male/ Female
• 50 years old and below
• Fluent in Japanese (speaking, reading and writing)
• Background in customer service is a plus.
• Willing to work in Bonifacio Global City, Taguig City
• Willing to work on shifting schedule
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