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Care Connector

Company:
Pozent
Location:
Philadelphia, Pennsylvania, United States
Posted:
November 30, 2016
Description:

The primary purpose of the job is to:

The Care Connector is responsible for supporting the daily operations of integrated care management and utilization management program interventions. The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers and other areas, internal and external to the company. The CC identifies members with Care Gaps/HEDIS related health conditions and assists them in accessing care through Plan benefits and community resources. Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.

Working knowledge of Plan Benefits and Services

Highly desired