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Telecom Engineer/Pre-Sales Telecom Engineer - The Big Apple (New York)

New York, New York, United States
95 - 120K
January 09, 2017

Sr. Pre-Sales Telecom Engineer – New York

The function of this role is to engage with the customer as the technical expert in solution design, product demonstration, requirement gathering, and all other technical elements of the customer engagement process including; Proposals and Tender. You will also be instrumental in educating non-technical staff on product features and capabilities through ongoing efforts to maintain up to date competitive knowledge across the team.

Role Responsibilities:

- Engage with customer to develop trusted technology advisor relationships with key decision makers

- Work with customers to discover and gather technical and business requirements

- Assist sales in customer meetings to answer technical questions

- Respond to technical components of RFI/RFP/RFQ

- Assist sales in technical components of tender and bidding process

- Design and implement PoC

- Prepare and deliver presentations to educate customers of solution and service benefits relevant to their business/technology needs and goals

- Architect solutions to meet customer requirements within industry and technology best practices

- Act as the technical authority for assessment and approval of specifications for solution construction or change

- Assist partners with project plan, direction, and evaluation with the inclusion of costs, requirements, and timeline

Liaise with customer and internal staff throughout project delivery to ensure customer satisfaction is achieved

- Share knowledge of product benefits and capability in ongoing training sessions with technical and non-technical staff

- Assist GM with regional corporate growth activity- es and take on increase position responsibility when appropriate

- Participate in technology and professional training and development to continue to enhance your skills and capability

Desirable skills:


Technical skills in Networking and a broad background in Information Security

TCP/IP and data stacks, switches, routers, VPN, Firewalls

Good knowledge of LAN network infrastructure: security, routing, network management and performance management

Knowledge of messaging products (SMSC, MMSC, gateways).

Good knowledge of enterprise applications like SAP

Detailed knowledge of both Windows, MAC, and Linux OS

Good knowledge of TCP/IP, switches, routers

Storage related or other relevant technology certification


Enterprise Communications, Messaging, or Collaboration Solution Architecture, Consulting, Pre-Sales experience

Excellent communication skills with ability to influence C-level decision maker

Excellent oral and written communications and presentation skills to articulate product differentiators, capabilities and value-add.

Strong consulting and needs assessment capability


- Base Sal – 95 – 120K (DOE)

- Bonus

- Full Benefits

- Career Growth

Betty Scott, HR Div. 646 250 8103