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Remote Customer Support & Records Entry Operations Associate

Company:
Vericel _Corporation.LLC
Location:
The Villages, FL
Posted:
December 31, 2025
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Description:

We are currently hiring Remote Customer Support & Records Entry Operations Associates to support our ongoing business operations. This role combines customer interaction with document and records entry tasks. It is ideal for individuals who are dependable, detail-focused, and comfortable working remotely in a structured environment.

As part of this position, you will assist customers by handling inbound calls and responding to written inquiries. Your duties include answering basic questions, providing general guidance, and accurately recording customer-related information in internal systems. Clear, polite, and professional communication is required to ensure consistent service quality.

In addition to customer support responsibilities, you will perform records entry tasks such as entering information into databases, reviewing documents for completeness, updating existing records, and maintaining organized digital files. Accuracy and consistency are essential, as the information you process supports internal workflows and reporting. Training and step-by-step instructions will be provided.

This remote role requires a stable internet connection, a personal computer or laptop, and a quiet home workspace. Candidates should be comfortable using email, spreadsheets, and web-based systems. The ability to follow procedures carefully and manage time effectively is important.

Previous experience in customer service, data entry, or administrative roles is preferred but not required. Entry-level candidates with a strong work ethic and willingness to learn are welcome. Ongoing support and guidance will be available.

Work schedules and assigned hours will be discussed during the hiring process. Compensation is based on assigned duties and working hours. This is a legitimate remote opportunity and does not involve any fees or required purchases.

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