Type of Industry: BPO Company
Work Location: Quezon City
- Will handle the inbound, and / or outbound, and / or non-voice transactions with Japanese customers.
- Must ensure customer satisfaction in transactions by providing the best solutions for their complaints and queries.
- Make sure that the documentation of each transaction is accurate
- Escalate transactions in correct parties following proper protocols
- Must ensure compliance to all company policies and procedures
- Must be keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
- Preserve all company information which includes customer information confidential and secured.
- Has a strong proficiency in Japanese language (speaking, reading and writing)
- At least 18 to 45 years old
- With good English communication skills.
- At least 3 years in college with no back subject from previous levels.
- Must be willing to work in Quezon City.
- And willing to work on shifting schedule.
For further details, please send us a copy of your updated resume at email@example.com & firstname.lastname@example.org or Call us at 09369734028 / 932-09-63
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