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Japanese Account - Team Leader

Company:
J-K Network Services
Location:
Makati, National Capital Region, Philippines
Posted:
November 30, 2016
Description:

Type of Industry: BPO Company

Work Location: Taguig City or Makati City

Salary: Negotiable

Responsibilities:

- Will be responsible in assisting staff, handling coaching and trainings of team members

- Must manage and evaluate team performance

- Must monitor account activity and agent performances

- Will handle escalated and reported issues and complains of the customer

- Will manage administrative task to support the account

- Must ensure goals and targets was achieved by the team

Requirements:

- Can be a Native/Non Native Japanese

- Can be a Filipino with good reading and writing skills in Hiragana, Katakana and Kanji

- Must be good English communication skills

- At least 2 years in college

- Open to 18 years old to 55 years old

- Has a strong verbal/written communications skills

- Must be proficient in MS Office Application

- At least 2 years of work related experience (preferred)

For further details, please send us a copy of your updated resume at a67isv@job2r.com & a67isv@job2r.com or Call us at 09369734028 / 932-09-63