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Japanese Customer attendant to start

Company:
J-K Network Services
Location:
Quezon City, National Capital Region, Philippines
Posted:
November 30, 2016
Description:

A pioneer in the global call center outsourcing and IT development industry, This BPO Company is backed by a multi-national, multi-billion dollar Canadian telecommunications giant.

POSITION: Japanese Customer Service Representative

SALARY: Negotiable

LOCATION: Cubao Quezon City

INDUSTRY: BPO Company

Responsibilities:

• Support a variety of customer service related functions in call center environment

• Provide the highest level of customer support when responding to balance inquiries, investigating card declinations, processing card activations, etc.

• The successful candidate will answer calls from cardholders to respond to a variety of service related inquiries.

Requirements:

• Native/Non Native Japanese

• Filipino with good reading and writing skills in Hiragana, Katakana and Kanji

• At least 2 years in college

• Open to 18 years old to 55 years old

• Strong verbal/written communications skills

• Proficient in MS Office Applications

• At least 2 years of work related experience (preferred)

• At least 1 year experience in Financial/Bankcard handling (preferred)