A pioneer in the global call center outsourcing and IT development industry, This BPO Company is backed by a multi-national, multi-billion dollar Canadian telecommunications giant.
POSITION: Japanese Customer Service Representative
LOCATION: Cubao Quezon City
INDUSTRY: BPO Company
• Support a variety of customer service related functions in call center environment
• Provide the highest level of customer support when responding to balance inquiries, investigating card declinations, processing card activations, etc.
• The successful candidate will answer calls from cardholders to respond to a variety of service related inquiries.
• Native/Non Native Japanese
• Filipino with good reading and writing skills in Hiragana, Katakana and Kanji
• At least 2 years in college
• Open to 18 years old to 55 years old
• Strong verbal/written communications skills
• Proficient in MS Office Applications
• At least 2 years of work related experience (preferred)
• At least 1 year experience in Financial/Bankcard handling (preferred)
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