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Customer Service Help Desk IT

Covington, GA map
... Manage the field workforce via the Work Force Management Ticking (WFM) system, analyzing workload/workforce, making decisions for needed adjustment as workload dictates, identifying system problems, and initiating and communicating the required ... - Nov 24

Call Center leader with expertise in Inside Sales and Custome Service.

Atlanta, GA map
... Call Center Team Building and Leadership Call Center Development and Management (internal and outsourced) Campaign Development, Implementation and Analysis Streamline Process- Improvement and Management Creating and Managing CRMs, QA and WFM Systems ... - Nov 20

Test Cases Project

Canada, Markham, Ontario map
... WFM Application),IBM DB2,Cognos Reports 5,WBCS(Admin console),Java,Eclipse,Unix,putty,CoreFTP, JDBC, JSP, Servlets, XML, HTML,PL/SQL,IBM Rational Team Concert, IBM Rational Portfolio Manager,Citrix, IBM Wepshere 7.0,Apache Server and JavaScript. ... - Nov 20


Memphis, TN map
... Raleigh, NC – 10/2013 – 1/2015 WFM/WMS/eLearning/Training Practice Owner & Program & Project Mgmt - Providing full lifecycle project implementation services, upgrade/rollout deployment, modifications, production sustainment and more. Offering a ... - Nov 19

Manager Engineering

Silver Spring, MD map
... •Developed use case scenario and business process models using various tools including UML task modeling tools like Lucent's Workflow Manager (WFM), and flowcharts with Visio. •Performed business analysis to uncover opportunity for process ... - Nov 17

Manager Sales

United States map
... 5/10 – 12/11 WFM Technologies, LLC Managing Director Start-up Company created to market a Work Force Management System to the Call Center market place. Negotiated exclusive worldwide distribution agreement for the Work Force Management System. ... - Nov 09

Real Time Analyst

Philippines, Quezon City, National Capital Region map
... Citizenship : Filipino CHARACTER REFERENCES Allen Parenas OM-Track Trainee +639256192501 Jonand Angelo Decena RTA-Workforce Analyst +639276569228 Gyan Carlo San Miguel SITEL-WFM +69479915352 Agustine Deo Labayani RTA- Workforce Analyst +639161482037 - Nov 01

Adjunct Faculty

Buford, GA map
... Technology for MS Office Certification sponsored by Verizon 2009 Quarterly Webinar-Organizational Behavior - Verizon 2011 ACSS WFM and IVR Enhancements - Verizon 2010 ACSS Doorway Enhancements - Verizon 2010 ACSS Enhancements - Enterprise Release – ... - Oct 11

Human Resources, Admin, Manager, Customer Service, Reception

Charlotte, NC map
... Quickly While Paying Great Attention To Detail Familiar With Microsoft Word, Excel, Outlook, Power Point, PeopleSoft, WFM And Various Back Office And POS Systems Areas of Expertise Human Resources / Training And Development Staff Supervision ... - Oct 02

Sales Account Executive

Austin, TX map
Walter McRae **** ******** **. Dallas, Texas ***48 214-***-**** Possessing a strong sales background in the high technology software and hardware markets. Areas of focus include embedded development tools/RTOS’s/Middleware... - Oct 01
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