Help Desk Resumes

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Customer Service Engineering

Canada, Montreal, Quebec map
... Netmax Technologies, India (July 2012- Dec 2012) Help Desk Support Resolve technical problems with Local Area Networks (LAN) and other systems. Provide technical support and assistance for incoming queries and issues related to software and hardware ... - Feb 13

Supply Chain Management

Philippines, Bay, CALABARZON map
... Operator (Front to Backend Optr/Tech) 2.Production Operator (Mid-End/Plating-Chemical Segment) 3.HR Assistant (HRIS Flat form Developer through MS Access) 4.Computer Operator (Over-all manufacturing Help Desk Officer) 5.Incoming Quality Control ... - Feb 13

High School Life Insurance

India map
... POST : CONTROL DESK OPERATOR / HOUSE-KEEPING EXICUTIVE DURATION : AUG. 2008 TO NOV.2011 JOBS & RESPONSIBILITY To handling and attending timely to complaints /problem (technical) of the mall partners to solve with help of engineering department. ... - Feb 13

Customer Service Manager

India, Bengaluru, Karnataka map
... Personal Skills: To plan, supervise, and coordinate personnel and operations in a manner that will optimize and help achieve ... Manage team of field/onsite engineers, SLA achievement, Service desk, Team Management, People Management, Service reviews, ... - Feb 12

Quality Assurance Test Cases

Naperville, IL map
... oriented and resourceful – assisted in writing and editing training programs for new employees Worked at the Customer Help Desk during high volume holidays oBlack/white box testing, HP Quality Center, Microsoft Office Suite (Outlook, Word, Excel, ... - Feb 12

Manager Management

Brookfield, CT map
... Second Level Application Support Department Creation and Management – (Jira/ BMC) Built and implement a SLA based application support group to fill the gaps between development and help desk organization. Hired, trained, and created processes, ... - Feb 12

client relations/ technical support/ sales/ tax consulting

Charlotte, NC map
... Provided computer help desk support and technical training hardware/ software to end users. Document help desk tickets/resolutions, and provided overall organization in daily administration of the network. Perform testing, set- up, break-down of ... - Feb 12

Electronic and communications engineer and logistics

Machesney Park, IL map
... (Chipilo Puebla, Mexico) Technical Support Technical support of company’s products, help desk for customer service, labor and sales tracking, invoicing, inventory management. Taught courses in selection of material and installation of the various ... - Feb 12

IT Manager

United States map
... Support and manage the Help Desk team that maintains, at 99% success rate with a committed to level of service (SLA) of answering calls in less than 20 seconds, Web requests within 30 seconds and email within two hours. Extensive expertise and ... - Feb 12

Manager Project

New Canaan, CT map
... Led IT Trainings and several process improvement projects like (IT help desk, Orientation and On-boarding, customizing health care applications, medical insurance enrollment campaign) etc. Served as a key technology adviser to President/CEO as part ... - Feb 12
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