help desk resumes 12
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PC Support Help Desk Technician -XP upgrades to windows 7

Chicago, IL
... A-Typical Help Desk duties along with Routers, switches, patching, Dvr Security Camera Employee Detail thru IP actual equipment. Worked as liason to AT&T, Verizon and in charge of All InHouse networks for hardware upkeep and change In all server ... - Mar 15

Service Support

Northbrook, IL
... Have been recognized by the user community as being an asset to the Service Desk. Employment Accomplishments United Airlines/GTS 08/09- 3/11 System Support Analyst - Level 2/Level 3 Handle telephone help desk requests. Diagnose and resolve user ... - Mar 14

Quality Assurance Software

Charlotte, NC
... Implemented a new process (Green Belt project) for the Trading Support Help Desk that reduced the amount of time it took to enter a ticket in the ticketing system by 30%, resulting in ! savings of over $1.5 million dollars per year. Developed and ... - Mar 12

Engineer Help Desk

Lutz, FL
... Help Desk Technician . Supervisor . Network Administrator Sr. Systems Administrator and proven Windows desktop expert with extensive experience in all aspects of service management to provide World Class customer support. Driven to achieve results ... - Mar 12

Audio Visual Equipment

Arlington, VA
... Performed Various Audio Visual duties at the National Science Foundation, duties such as Help Desk tier 1, as well as Help Desk tier 2. . Set up Web Ex and Jabbers accounts for NSF employees and guest . Configured conference rooms with Audio Visual ... - Mar 12

Project Manager Management

Rockville, MD
... Greg Salvato, Jr., PMP Mobile Phone: 443-***-**** Secondary Phone: 443-***-**** E-mail: Professional Summary PMP certified Help Desk\Project Manager with high customer service and standards attitude. Energetic, hands-on, ... - Mar 12

High School Manager

Villa Park, IL
... Skilled in providing customer and end-user help desk support. Excellent communication and presentation capabilities. Sales and Leasing Representative Naperville Chrysler Jeep and Dodge - Naperville, IL - January 2013 to November 2013 Responsible for ... - Mar 11

Customer Service Sales

Durham, NC
... Raleigh, NC 1996 - 2002 Systems Operator II & Help Desk Support in MIS Data Center of $300 million national snack food manufacture and distributor. Software: Cimpro, Oracle, Lawson, Microsoft Windows and Office. Provided help desk support to Raleigh ... - Mar 10

Engineer Manager

Loganville, GA
... 2007 2009 AT&T Atlanta, GA IT Help Desk/Network Specialist Manager • Responsible for handling employee accounts cell phones, desktop issues, and laptops. Service, interact with engineer on tower outages. Develop tickets and made cases for issues. • ... - Mar 06

High School Network

United States
... Chicopee, MA **013 Cell: (413)***-**** E-Mail: ****************@*******.*** PROFILE Certified Computer Network Management School graduate with proficient Tier One technical support and/or help desk abilities. Skilled in installing, configuring, ... - Mar 06

Management Project

United States
... Help Desk Specialist - responsibilities include handling all escalated tickets for ERP; Data Management Team . I-9 Verifications; RC/Location/Status changes (moves within divisions); New Hires; Terminations. . Researched difficult cases and ... - Mar 05

Administrative Assistant Service

Glendale Heights, IL
... Social Security administration special wages verifications Assisted in interpreting legal documents to the department Worked on HR help desk cases Maintained communication with different departments out of state Courier, Don’t Shoot the Messenger; ... - Mar 05

Windows System Administrator, Service Desk Mgr

Charlotte, NC
... Host Configuration Protocol (DHCP) • Lotus Notes • • Professional Skills Logistics System administration • • Managing help desk • • Communications • Cost reductions • Data migration • Productivity improvements • Education/ Support Center Analyst ... - Mar 05

Low voltage

Harrisburg, PA
... Designed, implemented and managed introduction of Customer Service Help Desk 07/2000 - 06/2001 NetEffect Corporation Director, IT Atlanta, GA > NetEffect was a converged applications Information Technology consulting firm with operations in the US, ... - Mar 04

Data Analyst/ IT Help Desk

Grand Rapids, MI
... 3D program) • Security & Ethics – HIPAA and HITECH • Information Systems Concepts • IS Integration • IT Infrastructure • Computer Help Desk –2nd highest in positive • Systems Analysis & Development (SDLC) feedback from customers • Enterprise Models ... - Mar 04

Help Desk Manager

Atlanta, GA
... Mitchell Marietta, GA Phone: (770) ***-**** 30067 Email: hell Experience Help Desk/Tech Support Self employed Help Desk (2001 – present) • Designed, developed, and implemented network ... - Mar 04

Administrator Project Management

Pembroke Pines, FL
... Information Technology 33025 Phone: (954) ***-**** */**** - ******* ***ar Channel Media & Entertainment, Miramar, FL Manage IT Department including Help Desk Support staff, Windows Network Administration, Project Management. ... - Mar 04

Customer Service Help Desk

Bay Shore, NY
... ****** **** **** ***** ****( Bay Shore, NY 11706 ( (917) ***-**** ( **********@*****.*** QUALIFICATIONS SUMMARY Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk ... - Mar 03

Customer Service Accounts Payable

Crandall, TX
... solving skills Microsoft Word, Excel, Oracle, Outlook, Access, 50wpm and 11,000 keystrokes Professional Experience 2009 - Contract worker Dallas, TX Data Entry Clerk/ Customer Service Rep (Internet Help Desk) Received over 80 inbound calls per day; ... - Mar 03

Engineer Software

Mountain View, CA
... * Provided telephone support for customers * Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists * Worked closely and effectively with vendors to replace ... - Mar 02
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