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Project Manager Customer Service

Oconto, WI map
... PROFESSIONAL EXPERIENCE Project Manager Genesys Daly City, CA 2013 – present Lead installation projects that include Genesys IVR, and Outbound Call Campaigns, Virtual Hold Technology’s Concierge, ASAP, & Callback. • Used SLDC methodology to create ... - Mar 25

SAP Basis Consultant

United States map
... Environment: SAP Netweaver 7.3, Solution Manager 7.0, FI/CO, BW, SCM, MDM, Enterprise Portal 7.0, Oracle, Windows Server 2008 Genesys (Alcatle Lucent), Daly City, CA September 2013 - Oct 2014 SAP Basis Consultant • Performed DB checks, ... - Mar 24

Office Manager HR Generalist

Baytown, TX map
... Education College of, IL 1986 1988 Computer Science/Business Management Courses Completed Genesys Certification San Francisco, CA Successfully completed various training seminars including Project Management, Microsoft Office Suite and Security, ... - Mar 24

Manager Customer Service

United States map
... This includes projects, upgrades, implementation, maintenance and daily support on Nortel, Siemens, Avaya, Genesys systems and Cisco end points. . Genesys projects managed - the rollout of Genesys in a new call center site, managed the ... - Mar 23

QA lead,VMware, Agile,Mobile testing,Oracle,Mssql,Unix,Winrunner,QC

Cumming, GA map
... : Java script, Html, XML Defect Tracking Tools : Remedy, PVCS, CMVC, Jira PROFESSIONAL EXPERIENCE Genesys QA lead 01/2008 - 11/2014 Worked as QA lead at Genesys to coordinate work related to the Genesys Frontline Advisor & Agent advisor module. ... - Mar 23

System Data

Bowling Green, KY map
... 10/2000 to 6/2001 Genesys Group, Inc. Client - Fisi Madison, Inc. . Developed commission reporting system on the AS/400 to replace reports on a system that will no longer be used on an old mainframe system. Developed maintenance programs to maintain ... - Mar 19

Purchasing Manager

Fremont, CA map
... CELL GENESYS, Hayward, CA 3/04-2/06 Senior Sourcing Specialist Supported Product Development and Manufacturing for 3 U.S. locations. Identified, evaluated, selected and managed suppliers of chemicals, biologics, growth media, serum, and packaging ... - Mar 17

Customer Service Sales

Philippines, Cebu City, Central Visayas map
... with Sync ACN DSL Overview No Sync ACN DSL Overview Connection Slow Browse ACN DSL Overview Connection No Browse ACN Genesys Screenpop ACN Password Reset ACN Troubleshooting 4100/5100b ACN Troubleshooting Email ACN TrueSwitch Adobe Acrobat 6.0 ... - Mar 16

Marketing Social Media

San Francisco, CA map
... Education UNIVERSITY OF TEXAS AT ARLINGTON, Arlington, TX – 2013 MBA (3.71 GPA) UNIVERSITY OF NORTH TEXAS, Denton, TX – 2006 BA in Sociology Professional Experience Genesys – Daly City, CA (remote) 2014 Present Social Media Marketing Specialist ... - Mar 11

Manager Engineer

Burnet, TX map
... Working with Genesys, Linux, Unix and Windows OS. . Design, program and document call routing, VECTORS/VDN configuration, SIP Trunks, Avaya OneX, IP Agents and working with Avaya CMS, Reporting and configurations. . Avava Gateways, Avaya Aura ... - Mar 09
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