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Executive Position

Miami, FL
... service providers (AT&T, Verizon, IBM) Fidelity Investment Sr Program Manager (SR Mgt ) April 2012-June 2012 Next Generation Contact Center (NICE, Tellme, Nuance, Genesys, AVAYA) $180M Created RFP for customer service infrastructure improvements. ... - Jul 24

Web Developer / Designer

Canada, Ottawa, Ontario
... Development & Maintenance Certificate Humber College Etobicoke, Ontario 2003 Internetworking Technician Program (MCP, CNA) Genesys Computer Training, Lindsay, Ontario 2008 Obtained Novell CNA (Certified Novell Administrator) certification Obtained ... - Jul 19

Management Engineer

Italy, Milan, Lombardy
... Installation and devel- opment of Genesys platform, IVR, Voice Recording, Voice over IP technology, networking, DataBase and telephoning systems. 20/09/2010, 31/12/2010 IT Consultant, Enigen, Piazzale Biancamano, 8, 20121 Milano. Technical support ... - Jul 15

Customer Service Project

Newark, NJ
... Worked to support large system implementations, system integrations, including skill based routing, IVR system enhancements and integration, CRM application integrations, and third party enterprise call center technologies, such as Genesys, Verint, ... - Jul 14

Test Cases Testing

West Palm Beach, FL
... IVR – Create and execute test cases for inbound call routing based on various customer campaigns to ensure that the customer call is routed correctly and that the correct orders are disbursed CTI/Genesys – Create and execute test cases for inbound ... - Jul 11

Hard Worker

Swartz Creek, MI
... Nursing Internship 10/2012 to 12/2013 Genesys Hurley Cancer & Blood Institute –Flint, MI Prepared specimens for analysis and established proper chronological priorities in testing. Properly calibrated and adjusted malfunctioning equipment to ensure ... - Jul 06

Physician, Medical Writer, Research

Duluth, GA
... 2011 Genesys Pediatrics, LLC Lithonia, GA Ø Treated, managed, and coordinated outpatient pediatric comprehensive care of a patient base of 7,500-10,000 children. Ø Provided newborn nursery, acute and chronic care of pediatric medical and special ... - Jul 05

Project Data

India, Mumbai, Maharashtra
... Worked as Gis, Ortho photo & Photogrammetry Technician in GENESYS INTERNATIONAL CORPORATION PVT LTD, Bangalore from August 2006 to April 2007. Summary of GIS, Lidar and Image processing Projects Project: - Monitoring and control System Mapping, Abu ... - Jul 01

Chief Financial Officer

New York, NY
... 2005 GENESYS Conferencing Inc. To April 2006 (NASDAQ and Euronext listed, Telecom US$250 / 900 employees) Director Consolidation and Reporting Washington DC, US Directed financial reporting, monthly and quarterly US GAAP & I.F.R.S. consolidation (25 ... - Jun 30

Medical Project, Research, Director

Lawrenceville, GA
... GA Solo pediatric practice 2012-May 2016 Genesys Pediatrics, LLC Lithonia, GA Solo pediatric practice 2004-2011 Outpatient pediatric services and coordination of primary care/ PCP management of a patient base of approximately 7,500 children. ... - Jun 30
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