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Sr .net Developer

Irvine, CA map
... SQL to connect to SQL Server database and perform operations such as querying and updating Collaboration with CCO's existing Genesys Labs product suite to enable Call center representative to receive chat requests from customers of SCE.com website ... - Feb 02

Manager Project

Clearwater, FL map
... & Rockwell ACD Imaging Software Object-Oriented SQL Server MQ Documentum Amdocs Billing Systems Clarify Wireless Telecom Genesys CTI OTASP QA/Regression Testing Unix CORBA Mainframe/Workstation QUALIFICATIONS Led large, complex projects to achieve ... - Feb 02

Manager Project

Argentina map
... EXPERIENCIA LABORAL District Manager PMO– 11/2012 al presente – Genesys Communication Labs Responsable – De la implementación y puesta en marcha de los proyectos en Cono Sur y Latinoamérica. Aseguramiento del objetivo de revenue y margen de los ... - Feb 01

Manager Customer Service

Houston, TX map
... Working with Genesys, Linux, Unix and Windows OS. Design, program and document call routing, VECTORS/VDN configuration, SIP Trunks, Avaya OneX, IP Agents and working with Avaya CMS, Reporting and configurations. Avava Gateways, Avaya Aura ... - Jan 28

Enterprise Incident and Change Manager

Brookfield, IL map
... of various call center technologies including, Aspect Workforce Management V7.5, and NICE Interaction Management 4.1, Genesys Administrator 8.1.3, Genesys CCPulse, Genesys Advisor, Genesys Interaction Insights, among others Training of frontline ... - Jan 26

Management Data

India, Gurgaon, Haryana map
... One and half years of Experience in Domestic B.P.O in Dialer Management for collections, QRC, Welcome Process (Outbound) with GENESYS Dialer. Analyzing MIS Report. Filtering the Data for related Circles/Process Requirement. Campaign wise data ... - Jan 24

Sr.Oracle DBA

Bellevue, WA map
... Worked on Genesys Informart optimization project, rebuilt and shrink partition, subpartition tables. Installed and configured High Availability Oracle GoldenGate (OGG) systems on Oracle 11gR2 RAC environments Troubleshooting typical OGG technical ... - Jan 22

Chemical Engineering Engineer

Queen Creek, AZ map
... pH, temperature, relative density, atomic/molecular concentrations using analytical techniques flame Atomic (Perkin-Elmer),& flame less Molecular (Genesys 5) Spectrometers & Refraction meters. ŸResponsible for the periodic calibrations of the Omega ... - Jan 21

Manager Engineer

Philadelphia, PA map
... E 911, VIDEO, SEACHANGE, GENESYS, SESSION BORDER CONTROLLER and researching alternative solutions preparing proposals, analyzing cost-effectiveness. Upgraded CALL MANAGER 5.0 TO 6.1 CISCO UNITY 4.0 TO 5.0 IPCC EXPRESS 4.1 TO 5.0 Server 2005 and ... - Jan 20

Administrative Assistant Customer Service

Dallas, TX map
... Kenexa, Lawson, HRIS System, Deltek Vision, BlueBeam and CRM (Customer Relationship Management) PROFESSIONAL EXPERIENCE Genesys Works, Houston, Texas, July 2015 - January 2016 Administrative Assistant ●Processed acknowledgment letters ●Processed ... - Jan 19
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