... Certified Genesys
Engineer ****** ****** **** ********* **. ***. *** Tampa, Florida 33634 ***********@*****.*** H: (813)*** **** Objective: Attain a mid level contract position in technology Professional Experience March 2003– August 2011 New Life ...
- Apr 16
India, Bangalore, KA
... Board SVM Inter College 2005 69.30% Allahabad PROFESSIONAL SNAPSHOT Dialer Management with over 1.6 years of experience Genesys
, Drishti Hands on experience in Dialer Management Well versed with MS Office, Internet, Dialer and Genesys
tools like OCM ...
- Mar 22
... where we conducted machine audits to ensure o that safety features were fully validated and were properly and securely in place GENESYS
HEALTH SYSTEMS Grand Blanc, Michigan 04/2006 – 06/2007 Phlebotomist – Part Time Position • Performed a variety of ...
- 2013 Nov 22
... Microsoft Word, PowerPoint, Excel, Outlook Other Systems: ALS, RMS, Wolf, Boss, Crepp, Smart, Accurint, Filenet, Crew, Vectors IV, Genesys
Mea, Epdb, Acas, Ewmp, Hlel, Crs, Autocoder, cics, Princeton, cisco, Rsbi, Rana, Jcnl, Embeon, Tevix, exc WORK ...
- 2013 Nov 16
... Correction and inclusion of additional risk assessment to the operation of Genesys
HTA pFMEA after redesign. ? Wrote Process validation procedure and protocol for Genesys
HTA system. ? Trouble shot variety of test fixtures to component level for ...
- 2013 Nov 09
... 1.5 years experience using INTEL's DLS, PLE, GENESYS
and GALAXY tools. 6.5 years experience using a multiple number of DRC, LVS, Methodology and Yield verification tools. Experience in digital, analog, mixed signal, high and low voltage designs. ...
- 2013 Nov 07
St. Louis, MO
... PROFESSIONAL EXPERIENCE Genesys
/InterCall, Independent Sales Representative for Telecom Company; January 1991 – Present RESPONSIBILITIES Solicit multiple companies of different sizes with unique conference calling requirements. Create relationship ...
- 2013 Nov 04
Poland, Gdynia, Pomeranian Voivodeship
... Desktop, Voice Analytics (Nice) Other - Windows, Linux, MS Office, Open Office, Genesys
, MS Excel PowerPivot PERSONAL Analytical thinking SKILLS Clear and effective communication Attention to detail Creativity Quick learning Driving license cat. ...
- 2013 Oct 29
United Kingdom, London
... • 17 years’ experience of Genesys
– created the Genesys
Certification Programme. In-depth, hands-on experience of all versions and product suites, current to version 8.1, including eServices, IWS, SIP, Reporting, Outbound and WFM. • Hands-on ...
- 2013 Oct 28
Safety Supervisor (8/08 - 1/09) . Directed safe implementation and work procedures for union metal workers (millwrights) in a contractor construction environment within various manufacturing industries. . Closely worked with all levels of ...
- 2013 Oct 25
Union City, CA
... to partner product integrations resulting in improved product sales and customer satisfaction • Key member of the Siebel Alliance team managing global partnerships with major call center partners such as C isco, IBM, Avaya, Genesys
and Nortel. ...
- 2013 Oct 21
New York, NY
... Visio, MS SQL, MS Access, MS Office Suite, MS Project, Client Server Technology, ERP (PeopleSoft, SAP, GEAC, CYBORG, GENESYS
), Mainframe Technology (Cobol, CICS, zOS/MVS/ESA/VSE, JCL, TSO/ISPF, OS Utilities, Xpediter, Intertest, VSAM, SQL, DB2) ...
- 2013 Oct 18
... .Computer literate in MS Word, Office, Excel, PeopleSoft 9.0, Siebel, Kronos, Genesys
, eClinicalworks 8.0, five9 & type 30+ wpm. Work History Payroll Administrator Nov 2006 - Dec 2010 Off Track Betting Corp. New York, NY .Responsible for the ...
- 2013 Oct 18
India, Mumbai, MH
... Total experience of 2 Years 6 months in I.T industry serving telecom based projects for Genesys
. . Good in understanding contact center solution and architecture. . Experience on deployment, configuration and integrating Genesys
8.0 version ...
- 2013 Oct 11
... Other Skills: Agile / Scrum Project Management, Six Sigma, Technical PMO- Development, Outsourcing Management, Avaya IP Telephony, Genesys
, J2EE Platform, Scrum, Enterprise Architecture, Business Intelligence Objects, IBM HTTP Server, Apache Commons ...
- 2013 Oct 07
... • Call routing/monitoring skills should include a working knowledge of the following systems: Genesys
-IRD, ICM-PACR, Avaya IPACD. • Forecasting/scheduling and Analytical skills to include the ability to: Monitoring rep coverage, queue size and ...
- 2013 Oct 06
... Adhered to CRM, business systems and activity management standards – ensuring all activity is logged accurately Follow up on all prospect white paper inquiries from website in specific territories Genesys
Software Systems (Salary.com), Methuen, MA ...
- 2013 Oct 05
... *** Page 2 Genesys
Interiors, LLC Atlanta, GA Accounts Receivable / Credit Manager 12/2004 - 09/2006 . Set-up and maintained up to date account information on companies' receivables on a portfolio with outstanding debts ranging from $2,000 - $100 ...
- 2013 Oct 05
... Centennium Platform (Outbound calling) Meridian Database (Service center's current pulse) Genesys
Solutions Platform (Both e-mails and calls) LANGUAGES English Fluent in both speech and writing. Spanish Fluent in both speech and writing (Native ...
- 2013 Oct 01
India, MAS, TN
... Voice Technologies : Genesys
GVP 8.x . CTI : Genesys
Framework 8.x . Languages : C++, java, HTML (basics). . Database : MS SQL Server . Operating System : Windows XP/7/2003. Genesys
Skills . GVP Installation, configuration and Integration with ...
- 2013 Sep 20