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Asso Business Analyst,Insurance Domain,Business Flows,Surety Bonds,QA

India, Hindupur, Andhra Pradesh map
... Proficient in working with test management tool QC 11.0 and other IVR tools like Genesys CME,CCAD, CCPulse, Cyara . Experience in administering daily operations including Test Planning & Estimation, Monitoring, preparation of daily, weekly reports ... - Jan 29

Project Management

Hinsdale, IL map
... Service Center, IBM Rational, MS Groove, Service Now Macintosh Computers Web Conferencing and e-Learning Software: Centra, Genesys Meeting Center, WebEx, MS Lync, Operating System: Learn Live, Saba Windows Professional, Windows Vista, Windows XP, ... - Jan 28

Customer Service High School

Forrest City, AR map
... Understand and use different operating systems (Genesys, Oracle, Business Objects ... - Jan 28


Miami, FL map
... EAI, Siebel Administration, EIM, Architecture, Open UI, Siebel CTI: Gplus Integration for voice and multimedia Technology Genesys IWS Connector/Plugin for CRM Salesforce Developer and Administrator CRMOnDemand, OBIEE Siebel Tools 8.1.1.x ... - Jan 26

Engineer Software

San Mateo, CA map
... Genesys Telecommunications Laboratories Inc., Daly City, CA 1996 - 2007 Provides contact center solutions, such as enterprise routing, network routing, workforce management, outbound contact, for mid-sized to large ... - Jan 24

Desktop Support Specialist

Lyndhurst, NJ map
... • Support for telephone and/or video conferencing via GoTo Meeting/Webinar, Genesys meeting center and Arkadin • utilizing Crestron Audio\video equipment through polycom\PBX system. Consultant Various project work 10/02 – 5/07 Blue Sky Studios, Inc. ... - Jan 23

Service Manager

U.S. Air Force Academy, CO map
... Involved in upgrading Siebel CTI from Genesys Gplus 7.5 to Genesys Gplus 8. . Involved in configuring Genesys Gplus 8. . Administer and monitor Siebel Server and components. . Worked on configuring and troubleshooting MSMQ messages. . Written Applet ... - Jan 22

Customer Service Manager

Greenville, MI map
... SPECIALIZED TRAINING AND SKILLS Avaya ACD Avaya Aura Communications manager Avaya Aura Messaging Avaya CMS Blue Pumpkin Workforce Management Genesys (CTI) MIS / MSM Sales Automation Nice Analyzer Nortel Service Now Help Desk Software Siemens ACD ... - Jan 03

Customer Service Maintenance

San Francisco, CA map
... Programmer Analyst Genesys PHO - Flint, MI - 2009 to 2011 Provide technical expertise and work collaboratively to analyze and document client's requirements for fields and reports, and translate into solutions. Identify options for potential ... - 2014 Dec 29

Software Pvt Ltd

India, New Delhi, Delhi map
... * Tally ERP 9 * Using Retail Software Genesys for PI and PRT related queries. WORK EXPERIENCE * Since June 2013 till date as Backend Executive with JDS Apparels Pvt. Ltd.(Ritu Wears - Biglife) at our Corporate Office in Sector-65, Noida. JOB PROFILE ... - 2014 Dec 28
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