Escalation Resumes

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Greenville, SC
... Orchestrated daily support activities for all support teams, serving as escalation point for management and technical expertise. Participated in projects requiring travel to other firm offices, including serving as project manager for projects ... - Aug 28

Sales Manager

India, Thiruvananthapuram, Kerala
... Acted as the primary point of contact in region for the Partner Helpdesk (Level 1 support for partners), and escalation point for internal teams and partners across all program tracks. Coaching account team as well as other non-sales team with ... - Aug 28

Customer Service Representative

Plano, TX
... SKILLS & ABILITIES Training, Procedure Writing, Escalation Resolution, Underwriting, Proficient in Microsoft Office, Processing 10 Key, Windows Professional, Negotiation, Filing/Organization, Payment Processing, Effective Communicator EXPERIENCE ... - Aug 27

Developer Data

India, Hyderabad, Telangana
... Ltd (BSLI) Period : - Nov 24th, 2008 to June 30th, 2013 Designation : - Executive Department : - Dispatch Team - New Business Job Profile :- Team Handling, MIS Reports, QC Analysis & Process execution, Error Reports, Compliance & Escalation queries, ... - Aug 27

Customer Service Microsoft Office

Irving, TX
... Provide training to staff and students in the system Meets with Student Government to assess the need for changes within the program Follow the defined issue of escalation process Education Van Horn High School 1983 General Education Diploma Kansas ... - Aug 27

Customer Service Management

India, Salem, Tamil Nadu
... Avaya, HP, Oracle, Essintial) Experience in telecommunications Remote DataCenter Operations Process Management Customer Service/Interacting with customer Coordinate between support teams Handling outages and escalation from Customers via phone/chat. ... - Aug 27

Weblogic, OID, Hadoop

... Problem identification, troubleshooting, resolution or escalation with in SLA. Providing share access to the users in a group. Ensures proper documentation, notification, escalation, tracking, and follow up of all incidents. Working on ticketing ... - Aug 27

Service Software

Cumming, GA
... Perform notification and escalation procedures for major issues and critical events Perform network configuration commands to identify, isolate and correct faults Implement network configuration changes as needed Perform software installations, ... - Aug 27

Software Engineer Management

... § Acts as the escalation point for the customer in case of major operational incidents. § Manages implementation and change management, and involved with Product development and customer feedback analysis. § Assists application developers and ... - Aug 26

Service Technical Support

Arlington, TX
... Single point of contact for escalation of high severity issues. Responsible for managing yearly budget for services, workforce management and service level achievements. Currently responsible for support center operations with 11 service delivery ... - Aug 26
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