Escalation Resumes

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Sales Executive

India, Mumbai, Maharashtra map
... Handling big time escalation and giving approvals for any deviation in process. Taking almost care to achieve given target month on month basis. Looking at my sales coordinator along with sales, use to support back office of the branch. 7 Eleven ... - Nov 30

Sales Management

Pearland, TX map
... Lead and point person for escalation support. Act as a liaison between several software companies as well as numerous company departments. Business facilitator for Spanish speaking clientele. Customer Support Agent/Spanish Interpreter August 2012 – ... - Nov 30

Service Excellence and Delivery

Canada, Calgary, Alberta map
... Performed Root Cause Analysis on closed tickets, implemented individual coaching as required Escalation and elevation focal for problem tickets Key Accomplishments: Created new hire training guide for customer engineers which HP actively uses ... - Nov 30

Customer Service Sales

Canada map
... 2008 – June 2010 Rogers Office Of The President (Bilingual Advisor) Take all escalation via telephone, email, letters from clients Advise clients about Rogers policie procedures regards to all aspects of the business Provide coachback/feedback to ... - Nov 30

Customer Service Training

Phoenix, AZ map
... Investments, insurance, banking Facilitate weekly staff meetings to share information, respond to issues and avoid escalation Developed incentive programs to improve performance Originated and closed 45 home equity loans,$7 million in ten months, ... - Nov 30

data entry, administration, clerical

Australia, Bentleigh, Victoria map
... Listened patiently to customer’s problem, then provided logical solutions Updated database with customer queries and complaints Escalated complaints to the concerned department for resolution Coordinated with the escalation team to resolve the ... - Nov 29

Data Entry Home

Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur map
... and mail sorting Attend to all inquiries and complains from internal and external customers,direct them to the right department for any escalation Calls customers client for undelivered parcel and document direct them to accurate time and place. ... - Nov 29

Manager Management

Canada, Calgary, Alberta map
... Coordinate with HR for escalation of employee relation issues Recommend and ensures compliance with IT policies, systems, strategies, standards and procedures and report on all non-compliance issues and make recommendations for resolution and ... - Nov 29

Customer Service Management

United Arab Emirates, Dubai, Dubai map
... Quick response on client’s escalation. Generate hold reports on weekly basis and Present it to the managers. Handling month end closing with managers. Prepare Final Accounts like trial balance, journal Entries, Profit and Loss Account and Balance ... - Nov 29

Data Process

Malaysia, Kuala Lumpur, Federal Territory of Kuala Lumpur map
... Project Planning, Execution, Control & Completion Project Finance Management (Profitability, Bill & Collection) Managing the Service Level Agreement for the project (SLA 99.5%) Managing an Incident / Problem / Change Management Ensure Escalation ... - Nov 28
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