Escalation Resumes

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Technical Support Higher Secondary

India, Ahmedabad, Gujarat
... -Proper Escalation Matrix is followed to minimize outage time. -24/7 Support to our all team members for troubleshooting in case any equipment or BTS Related issues -To give technical Support to techanician for creating all power alarm on site. ... - May 05

L1-L2 Technical Troubleshooting, Systems Analysis, Project Management

Philippines, Quezon City, National Capital Region
... • Proactively responds & resolves H/W and S/W related problems, based on alerts triggered • Monitors network for circuit or network device outages using network tools, and taking appropriate troubleshooting and escalation action(s) as required. • ... - May 05

Office Executive

India, Bengaluru, Karnataka
... Name of Company: KPMG GLOBAL SERVICES (P) LTD Worked as Admin executive CALIBER OUTSOURCING SERVICES Designation: Admin Executive Year: 2013 July to March 2015 Nature of Work: DUTIES & RESPONSIBILITIES Be accessible for escalation of all FM related ... - May 04

Service Customer

Louisville, KY
... Served as point of escalation for both Original Equipment Manufacturers and independent contractors. Provided guidance to subordinates to maintain compliance with contractual commitments, organizational goals, and company policy. Developed ACCESS ... - May 04

Project Manager Management

Dallas, TX
... served as a key engagement and escalation point between the Business and the Development teams, providing direction on solution options. Accenture (Melbourne, AUS), Senior Consultant/BA, Mar 2007 to Feb 2008 Supported Business during Telstra ... - May 04

Manager Technical Support

India, Pune, Maharashtra
... Perform troubleshooting in day-to-day problems and Follow site specific escalation matrix - Timely escalations to next level Raising Weekly RFCs. Participate in daily operations meeting in absence of manager. Project – GCC(TIS – Flex) Current Client ... - May 04

Customer Service Technical Support

India, Bengaluru, Karnataka
... Coming up with ideas to improve customer relation Escalation and follow-up of vendor queries requiring further action. Work with the technical support team to ensure service level requirements are exceeded . Adhere to latest training and support ... - May 04

Manager Project

Jupiter, FL
... Troubleshoot first tier integration issues and escalation. •Researched, identified, documented and implemented solutions to special Customer requests or requirements •Instrumental in changes to existing software, troubleshooting and resolving system ... - May 03

Sales Active Directory

Irving, TX
... PEPPER, Escalation Analyst Manager – CONTRACT, Plano, Texas, 5/2007 – 2/2009 Managed team of six to assure tickets were being processed an assigned correctly. Provided Tier III support via telephone, email and in person to internal customers on ... - May 03

Customer Service executive for backoffice

India, Mumbai, Maharashtra
... Business Associate with Vertex Customer Management India Private Ltd for e-mail process of Corporate Escalation Reliance Tele Communications from 24 December, 2014 to 09 March, 2016 (1 Year, 2 Months). Responsibilities: Addressing the issues ... - May 03
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