Barangka, 1803, Philippines
... Worked closely with Operations, WFM, Recruitment, Training and Quality teams, providing guidance within all necessary departments in order to set the seal in compliance to COPC and to achieve the company and/or client requirements. 2016 - 2018 ...
- 2023 Dec 01
Plano, TX
... OU, Nexus, ROAR, SCCM, AIT Tools, AppScan, Visual studio, Pandas, NumPy,Pyspark, People soft, SPSS, SAAS,Data analyzer, Avaya, Dynamo,WFM, eWFM, Aspect,SAN, TPM, Prism, Clarity, Data Marts, Karate,Rest Assured,CSS, OLAP, Viper, SQL, HRMS,PSAPI< ...
- 2023 Nov 30
Riverdale, GA
... •Experience with Retail tools and systems (WFM, SFDC,OMNI,POS) Transportation Security Officer, Department of Homeland Security; Atlanta, GA — 2014-2019 •Operating screening equipment to identify dangerous objects in baggage, cargo and on passengers ...
- 2023 Nov 29
Alpharetta, GA
... includes Skills-based routing, restructure of workforce management (WFM) into a single global center of excellence (COE), Integration of voice and chat recording, Real-time and historical analytics, and High-quality, browser-based voice capability. ...
- 2023 Nov 27
Dallas, TX
... transfer and resolve processing gaps Process CX fulfillment of customer orders for ALM, APM, AQM, UIP, PROPHECY, SAP/BOE, WFM, Noble, and Nuance Licenses Liaise with key stakeholders to respond and resolve customer inquiries and concerns in a ...
- 2023 Nov 23
Palatine, IL
... ● Proficient in MS Office Suite, WFM Software, Avaya CMS Reporting Software, Salesforce. EXPERIENCE: Supervisor (October 2016 - Present) CVS Health, Mt Prospext, Illinois Responsible for managing a team of 18 pharmacy enrollment techs. Oversees ...
- 2023 Nov 21
Roanoke, TX
... follow-through and detail orientation Broad knowledge of CRM/VCC technologies and solutions Virtual call center/routing/WFM Quality focused Development and execution of key business initiatives Skilled in multi-site management/build out/start up ...
- 2023 Nov 19
Miami, FL
... Karvy Data Management Pvt Ltd Client – Flipkart Position- WFM (WorkForceS Management) 26 August 2017 to 18 March 2020 Rules and Responsibilities: •Prepare hourly basis Reports •Real time monitoring •Process improvement suggestions •Achieving ...
- 2023 Nov 18
San Marcos, TX
... , Windows 7, Windows 8 Work Force Management (WFM), Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Assurance Focus
- 2023 Nov 15
Milwaukee, WI
... conservatively $937.5K is being saved by WFM in the 2019 – 2020 fiscal years, for one region of the company. The company has 11 regions. • It’s difficult to place an absolute value on the use of USMT. Figures are sourced by Microsoft, Dow Chemical, ...
- 2023 Nov 15