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Dublin, OH
DEVINA GUPTA Mobile-614-***-****, E-mail- adxt14@r.postjobfree.com Professional Summary 9+ years of IT experience in mainframe development, maintenance, and production support in Telecom, Life Insurance/Annuities, healthcare & Automobile domains. ...
- 2023 Jun 21
Columbus, OH
... Complaints & Remediation Independent Consultant, RHB Consulting Operations Project 2019-2022 - Assurance for Rollout of Telecom 4G to 5G - OSHA Reviews for Warehouse & Big Box Stores - Tax & Insurance Documentation Verification - Risk Management, ...
- 2023 Jun 20
Columbus, OH
... inbound and outbound orders • Work directly with management teams to facilitate superior customer experiences • Serves as the voice of the customer and resolve all issues and needs timely, 24 hours or less • Regularly reviews job and improves daily ...
- 2023 May 24
Columbus, OH
... School Work experience From May-2021-February 2023 Spectrum Job title-Internet and tech support CSR My Position-Internet and Voice Repair Troubleshooting Internet Inbound call Outbound Call High call volume Microsoft Troubleshooting Login issues ...
- 2023 May 24
Hilliard, OH
... Transferring to other departments as needed, time management, proper phone etiquette, using a calm voice, and having empathy towards each of their situations. Entering data from questionnaire filled out by residents regarding status and care from ...
- 2023 May 23
Columbus, OH
... Teleperformance - Bilingual Customer Service Representative April 2019–February 2020 Adhered to efficiency metrics of service including Email Handle Time (EHT), Chat Handle Time (CHT), Phone Handle Time (PHT) and Quality and Voice of Customer (VOC). ...
- 2023 Mar 21
Lithopolis, OH
... Voice of customer to Research and Manufacturing departments Color Shading and Development Application and process parameters including IR and UV cure Maintaining inventory levels at customers’ locations – raw and finished Technical Service ...
- 2023 Mar 09
Columbus, OH
... Used voice recorder or notepad to compose and transcribe meeting minutes. Handled incoming calls and directed callers to appropriate department or employee. Raised funds by organizing multiple events and diligently managed details to meet deadlines. ...
- 2023 Mar 06
Grove City, OH
... Systems Support – provide systems support for the office including workstations, printers, copier/printers, Ethernet networks, and voice systems. Installed Ethernet wiring to support new devices. Recovered phone system after outage resulting from ...
- 2023 Mar 03
Sunbury, OH
... Learning Developement and Diversity Specialist United States Postal Service - Duluth, GA January 2011 to August 2015 I was responsible for assisting with the Atlanta City Academy operations for city letter carriers which included providing the ...
- 2023 Mar 01