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Canal Winchester, OH
... and Write Group Policies for folder access when needed ● Performed access administration in the Oracle EPM client, worked with BPO’s and MRC to approve access and set end dates for some accesses Education The Ohio State University, Columbus, OH — ...
- Jan 01
Powell, OH
... TATA CONSULTANCY SERVICE Dublin, OH Feb 2018 – till date TATA CONSULTANCY SERVICE Kolkata, India Dec 2010- Jan 2018 Infosys BPO Pune, India Sep 2009 - Dec 2010 TATA CONSULTANCY SERVICE January 2020 – till date COMPANY : TATA Consultancy Services LTD ...
- 2023 Aug 10
Columbus, OH
... req entry, submission to engagement Customer Service Representative 2020-2022 Hollingsworth Logistics Scope of responsibilities include customer accounts and management with data entry ● Manage customer accounts, resolving all issues as they arise. ...
- 2023 Aug 02
Columbus, OH
... as quickly and efficiently as possible ●Made sure customers were satisfied with their experience September 2020-Current MRS BPO LLC, 701 Brooksedge Plaza Dr -Debt Collector ●Called and Answered phone calls of customers ●Negotiated settlements and ...
- 2022 Dec 13
Columbus, OH
... MRS BPO, LLC., Westerville, OH — Operations Manager JULY 2005 - JANUARY 2011 Manage a team of ten to fifteen collectors. Go over performance reports with collectors and show them areas where they can develop. Work with other managers and directors to ...
- 2022 Sep 12
Lewis Center, OH
... Experience customer service professional /BPO with 1 year 1 months on call centers representative from July 2010 till August 2011, Efficient Adept at handling various calls on a daily basis while consistently resolving client issues in a rapid ...
- 2021 Dec 02
Dublin, OH
... Astropolis, Inc., (transcosmos, Inc.), Manila, Philippines / Tokyo, Japan (2016 to 2019) Recruited to modernize entire eCommerce systems infrastructure and operations for this global Business Process Outsourcing (BPO) firm with 170+ sites across 30+ ...
- 2020 Nov 29
Dublin, OH
... for various lines of business Responsible for developing a repeatable process for handling multiple tasks for the Steady State BPO Workstreams Meet with key business owners to review their document management needs, SharePoint needs and then create ...
- 2019 Oct 02
Columbus, OH, 43232
... BPO Westerville, OH RECOVERY MANAGER May 2012- October 2012 (Full-time) Made strategic business decisions based on long and short-term objectives Exercised independent judgment and discretion in establishing business objectives and in driving and ...
- 2017 Nov 04
Columbus, OH
... Implemented backup strategies using hot/cold, exp/imp used on the business req. Cloning databases using scripts as well as RMAN and performed Tablespace point in time recovery (TSPITR) using RMAN. Implemented Streams replication between RAC and non ...
- 2016 Mar 25