| Resume alert | Resumes 81 - 90 of 514 |
Service Desk Help
Washington, DC
... • Report to senior managers on any issue that could significantly impact the business • Improve the overall customer support of the Helpdesk are continually carried through CLASSIFICATION: C0 - NON-CONFIDENTIAL • Ensures that effective Help Desk ... - 2023 Aug 25
... • Report to senior managers on any issue that could significantly impact the business • Improve the overall customer support of the Helpdesk are continually carried through CLASSIFICATION: C0 - NON-CONFIDENTIAL • Ensures that effective Help Desk ... - 2023 Aug 25
Customer Service Full Time
Silver Spring, MD
... of Maryland-University College - Hyattsville, MD Some College (No Degree) Sociology As a Maintenance Administrator at my previous job I was able to help resolve a major software problem by collaborating with our IT Helpdesk and Software Engineers. ... - 2023 Aug 13
... of Maryland-University College - Hyattsville, MD Some College (No Degree) Sociology As a Maintenance Administrator at my previous job I was able to help resolve a major software problem by collaborating with our IT Helpdesk and Software Engineers. ... - 2023 Aug 13
Power Bi Business Intelligence
Reston, VA, 20190
... Worked on fixing the issues occurred during the batch process and solving the tickets raised in Helpdesk. Extensively used Jira to track and reports issues and bugs. Participated in the identification, understanding, and documentation of business ... - 2023 Aug 10
... Worked on fixing the issues occurred during the batch process and solving the tickets raised in Helpdesk. Extensively used Jira to track and reports issues and bugs. Participated in the identification, understanding, and documentation of business ... - 2023 Aug 10
Security Control Officer
Washington, DC
... ● Document assessment findings in the Security Assessment Report (SAR) and recommend recommendations for controls that failed and vulnerabilities Executive Abstracting Company LLC October 2016 – July 2018 Helpdesk Tier II ● Provided Tier I and II ... - 2023 Aug 08
... ● Document assessment findings in the Security Assessment Report (SAR) and recommend recommendations for controls that failed and vulnerabilities Executive Abstracting Company LLC October 2016 – July 2018 Helpdesk Tier II ● Provided Tier I and II ... - 2023 Aug 08
Help Desk Active Directory
Washington, DC
... and responded phone and email requests for technical support ●Utilized call tracking system to update, track and close helpdesk calls ●Answering help desk queries face to face via phone and email ●Responsible for providing telephone support to end ... - 2023 Aug 03
... and responded phone and email requests for technical support ●Utilized call tracking system to update, track and close helpdesk calls ●Answering help desk queries face to face via phone and email ●Responsible for providing telephone support to end ... - 2023 Aug 03
Quality Assurance Helpdesk Support
Ashburn, VA
... WDS •Image Igel virtual environment OS on laptops and UD3 mahines •Schedule proper workstation swaps with users •Assist end users with IT support •Footprints ticket system •Assist in any areas needed with helpdesk and workstation teams Nextec Inc. ... - 2023 Jul 26
... WDS •Image Igel virtual environment OS on laptops and UD3 mahines •Schedule proper workstation swaps with users •Assist end users with IT support •Footprints ticket system •Assist in any areas needed with helpdesk and workstation teams Nextec Inc. ... - 2023 Jul 26
Service Desk Support Systems Administrator
Washington, DC
... Systems Administrator 09/01/2017- 11/30/2018 Inquisit LLC/Federal Labor Regulation Authority (FLRA) – Washington, DC ~Provided helpdesk support for 125 end-users (Attorneys). Received customer calls and emails daily to assist with computer, printer ... - 2023 Jul 15
... Systems Administrator 09/01/2017- 11/30/2018 Inquisit LLC/Federal Labor Regulation Authority (FLRA) – Washington, DC ~Provided helpdesk support for 125 end-users (Attorneys). Received customer calls and emails daily to assist with computer, printer ... - 2023 Jul 15
Business Process Customer Service
Washington, DC
... Project – Helpdesk Support Training Program, 2013 ●Omega Studios School of Applied Arts and Sciences, BA Degree in AD/AV Engineering and Computer Science Comprehensive Recording Industry Program – 2015 ●Master’s Degree in Computer Sciences, ... - 2023 Jul 12
... Project – Helpdesk Support Training Program, 2013 ●Omega Studios School of Applied Arts and Sciences, BA Degree in AD/AV Engineering and Computer Science Comprehensive Recording Industry Program – 2015 ●Master’s Degree in Computer Sciences, ... - 2023 Jul 12
Project Manager Customer Service
Downtown, DC, 20004
... Supported IT Helpdesk, which included, not limited to desktop computer End-user assistance. (03/1994 –07/1997) Network Supervisor Communicated with End-user(s) via orally and email to resolve the problems and provided customer service while ... - 2023 Jul 07
... Supported IT Helpdesk, which included, not limited to desktop computer End-user assistance. (03/1994 –07/1997) Network Supervisor Communicated with End-user(s) via orally and email to resolve the problems and provided customer service while ... - 2023 Jul 07
Systems Administrator It Support
Herndon, VA
... system permissions and user accounts Perform routine/scheduled audits of the systems, including all backups Lead desktop and helpdesk support efforts, making sure all desktop applications, and related equipment problems are resolved Education BSc in ... - 2023 May 01
... system permissions and user accounts Perform routine/scheduled audits of the systems, including all backups Lead desktop and helpdesk support efforts, making sure all desktop applications, and related equipment problems are resolved Education BSc in ... - 2023 May 01