Hillsboro, OR
... SQL Server • MDG • Cisco IOS • Tableau • Microsoft Office Suite Adobe Acrobat • Prognos • SAP • Oracle Genesis • Workday • Genesys • Microsoft Power BI • ServiceNow Azure ADP • IQNavigator • DARC • Microsoft Authenticator • Taleo • Ariba • HAT • ...
- Mar 13
Union, NJ
... Manager and Head of Workforce French West Indies, 06/2018 to 03/22 Digicel Haiti – Port-au-Prince, Haiti • In charge of planning for over 200 employees using GENESYS • Schedule a monthly forecast for employees and reduce costs. • Ensure the ...
- Mar 12
Wayland, MA
... Experience Senior Software Engineer in Test 2023 – Present Genesys Boston, MA • Member of QA team responsible for testing the Engagement Export product (which was implemented using AWS Lambda, AWS EventBridge rules, AWS Batch, S3 and DynamoDB). ...
- Mar 10
Foster City, CA
... Genesys Telecommunications Laboratories Inc. (https://www.genesys.com/) Daly City, CA Jun 96 – Oct 07 Sr. Software Engineer ·Developed historical and real-time reporting applications for exposing telephone statistical data ·Developed .net components ...
- Mar 08
New York, NY
... development, Jira, Confluence, Oracle Financials Suite, SharePoint, Microsoft Office & Visio, Zephyr, Tableau, ALM, Out Systems, FOCIS, CISCO Suite, ACEYUS Reporting, VERINT, Upstream Works Finesse, Genesys, Smartsheet, SaaS Internal Applications. ...
- Mar 08
Katy, TX
... Product Certifications – HP Server certification, Printer and office equipment training, Operations and Distribution – Sales, Warehouse, Call Center, Dispatch, Quality Assurance, Logistics Telephony / Call Center Systems – Genesys PureConnect and ...
- Mar 06
Kannapolis, NC
... chat • Financial services • Continuous improvement • Case Management • Medical Coding • QuickBooks • Google Suite • Five9 • Genesys • ICU experience • Hospice care • Mental health counseling • Addiction counseling • Peer Support (5 years) • Typing • ...
- Mar 05
Portsmouth, VA
... SERVICE ASSOCIATE II 12/2021 to 05/2022 Hedis, Anthem, Inc I used Genesys phone software to accept inbound and make outbound calls to collect medical records I'm also able to use Outlook to communicate via email with Associates and provider offices ...
- Mar 03
Phoenix, AZ
... Presentations General Office Skills Prioritize/Organizational Programs/Systems* Totalview C+ RX WFA-C OTTO ACSR BOSS Genesys CMS-Supervisor Casper WFA-DO WCM LMOS WEBSOP CARS Salesforce Microsoft Office Programs Predictor DOCS PPO ROMS+ ROMS ...
- Mar 01
Chicago, IL
... CELTEL Lagos Nigeria Project Coordinator/Call Center Associate June 2004 – Sept 2008 Took inbound calls and promptly resolved issues via Avaya, Citrix and Genesys phone platforms. Worked collaboratively with Centralized Planning, Supply Chain, ...
- Feb 28