| Resume alert | Resumes 1 - 10 of 1628 |
Contact Center Cisco Voice
Mississauga, ON, Canada
... WORK EXPERIENCE & ACCOMPLISHMENTS: Voice Contact center Engineer (2019- 2024) Td Bank, contact center Infrastructures (TD AMCB, TD Bank Canada) ● TD Bank contact center Infrastructure based on CISCO UCCE and Genesys cloud contact center ... - Apr 24
... WORK EXPERIENCE & ACCOMPLISHMENTS: Voice Contact center Engineer (2019- 2024) Td Bank, contact center Infrastructures (TD AMCB, TD Bank Canada) ● TD Bank contact center Infrastructure based on CISCO UCCE and Genesys cloud contact center ... - Apr 24
Help Desk or Systems Administrator
Jacksonville, FL
... Administer 8x8 and Genesys VOIP by adding, removing, troubleshooting, and acquiring phone numbers. Lutheran Social Services of MN, Saint Paul, MN Help Desk Specialist 04/2007 – 07/2021 JAMES LEE 952-***-**** ad481j@r.postjobfree.com Page 2 As the ... - Apr 24
... Administer 8x8 and Genesys VOIP by adding, removing, troubleshooting, and acquiring phone numbers. Lutheran Social Services of MN, Saint Paul, MN Help Desk Specialist 04/2007 – 07/2021 JAMES LEE 952-***-**** ad481j@r.postjobfree.com Page 2 As the ... - Apr 24
Contact Center Project Management
Lansing, MI
... Genesys NICE InContact CXOne Cisco PCCE\UCCX Avaya Siebel Virtual Hold Technology (VHT) Agile Project Management PROFESSIONAL EXPERIENCE Acsension Industries LLC, Holt, MI 9/2023 - Present Information Technology Consultant Accenture, Lansing, MI 2 ... - Apr 24
... Genesys NICE InContact CXOne Cisco PCCE\UCCX Avaya Siebel Virtual Hold Technology (VHT) Agile Project Management PROFESSIONAL EXPERIENCE Acsension Industries LLC, Holt, MI 9/2023 - Present Information Technology Consultant Accenture, Lansing, MI 2 ... - Apr 24
YACINE DIEYE SARR
Dakar, Senegal
... Canvas, - Applications du Système d’Informations Relation Client : CRM KIBARU, GAIA, CONVISAV, CAREO, Admincsat, Suite OMEGA (Genesys, Informart, …), EVALO, BO360, SMILE, ZSMART, SIRI, CEM, DIMELO, RBS, SISWIN, AMS, NCE, NAC, NAF, SPG, MAESTRO, E ... - Apr 24
... Canvas, - Applications du Système d’Informations Relation Client : CRM KIBARU, GAIA, CONVISAV, CAREO, Admincsat, Suite OMEGA (Genesys, Informart, …), EVALO, BO360, SMILE, ZSMART, SIRI, CEM, DIMELO, RBS, SISWIN, AMS, NCE, NAC, NAF, SPG, MAESTRO, E ... - Apr 24
Project Manager Contact Center
Crystal Lake, IL
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23
R D Mechanical Engineer
New Haven, CT
... TECHNICAL SKILLS Statistical Tools/Utilities: GENESYS, MS Excel, MATLAB, Lab VIEW, Customer Relationship Management (CRM), Six Sigma Green Belt Lean Manufacturing, and 5S, Universal Testing Machine (UTM), 3D printers Design/Analysis: AutoCAD, ... - Apr 23
... TECHNICAL SKILLS Statistical Tools/Utilities: GENESYS, MS Excel, MATLAB, Lab VIEW, Customer Relationship Management (CRM), Six Sigma Green Belt Lean Manufacturing, and 5S, Universal Testing Machine (UTM), 3D printers Design/Analysis: AutoCAD, ... - Apr 23
Customer Service Collections Specialist
Alpharetta, GA
... Proficient with Loan Manager, Genesys, SHAW, Paymentus, and Skip Tracing Programs. Sept. 2017 – Dec. 2017 Maximus Client Services-Child Support Lawrence, KS Relocated to Atlanta for partner’s position within SunTrust. Active Call Center for inbound ... - Apr 21
... Proficient with Loan Manager, Genesys, SHAW, Paymentus, and Skip Tracing Programs. Sept. 2017 – Dec. 2017 Maximus Client Services-Child Support Lawrence, KS Relocated to Atlanta for partner’s position within SunTrust. Active Call Center for inbound ... - Apr 21
Project Manager Application Development
Oswego, IL
... Genesys; Avaya ACD; Work Force Management; Reporting; VOIP; Screenpop; Verint for the MW Business Communication Services (1400 Reps) and Southeast Consumer, Business, Credit & Collections (8000Reps). ASAP Professional Services (AT&T) Sept 2004 – Dec ... - Apr 19
... Genesys; Avaya ACD; Work Force Management; Reporting; VOIP; Screenpop; Verint for the MW Business Communication Services (1400 Reps) and Southeast Consumer, Business, Credit & Collections (8000Reps). ASAP Professional Services (AT&T) Sept 2004 – Dec ... - Apr 19
Quality Assurance Automation Testing
Centreville, VA
... ●Familiar with Genesys Administrator, GAX and WWE. ●Experienced with automation testing using Java Selenium using WebDriver libraries for Web based applications. ●Familiar with SOAP UI, Splunk to gather Test data. ●Familiar with SQL to validate data ... - Apr 15
... ●Familiar with Genesys Administrator, GAX and WWE. ●Experienced with automation testing using Java Selenium using WebDriver libraries for Web based applications. ●Familiar with SOAP UI, Splunk to gather Test data. ●Familiar with SQL to validate data ... - Apr 15
Quality Assurance Project Management
Cumming, GA
... Served as acting manager of Genesys global QA team; liaised between France-based manager and teams in Tornoto and Atlanta, providing progress reports and supporting prompt issue resolution. Had complete ownership on creating & maintaining test ... - Apr 14
... Served as acting manager of Genesys global QA team; liaised between France-based manager and teams in Tornoto and Atlanta, providing progress reports and supporting prompt issue resolution. Had complete ownership on creating & maintaining test ... - Apr 14