Dallas, TX, 75225
... of releases, work with TGCS management team in resolving deviations, administer change control & other business process, escalation procedures Review project tasks, schedules, and resources and make changes or additions, as appropriate Coordinate ...
- May 08
Philadelphia, PA
... Reduce customer escalation by nearly 10 percent. Responded to over 30 calls per day in regards to customer accounts, service requests, product returns, billing inquiries, and questions about product usage. 2. Virtual Assistant [Yamous Ltd], [Hanover ...
- May 08
Rockville, MD
... Definitions ranged from being simple to complex with escalation clauses, percentage of sales, annual increases, etc. Senior Financial Analyst, Ringling Bros., Vienna, VA (April 1988 – June 1990) Senior Staff Accountant, Lorenz & Lorenz CPA’s, ...
- May 08
Regina, SK, Canada
... Ensure absolute adherence to country BAU OR deadlines and effective business escalation from BORF to the Country Operational Risk Committee (CORC), Process Governance Committee, and Group Business Risk Committee (GBRC) • Participated in peer reviews ...
- May 08
Moline, IL
... • Utilized incident escalation procedures to train team members on effective troubleshooting and problem resolution techniques, improving performance and customer satisfaction. • Contributed to agile process improvement by updating documentation, ...
- May 08
Humble, TX
... Complaint resolution Product Knowledge Call Management Data Entry Inbound and Outbound Calling Conflict Resolution De-Escalation Techniques Multi-Task Management Courteous demeanor Critical Thinking Active Listening Filing Documentation Percepta ...
- May 08
Ponder, TX, 76259
... Provide customer service and a point of escalation. Ensure excellent customer service while protecting store needs. Donald Dixson [3] Webster Machine Works Minden, LA 2003 - 2004 CNC Machinist Trainee Produced metal fabrication on parts for tractors ...
- May 08
Delhi Division, Delhi, India
... •Work on escalations from the team, both technical and customer escalation. •Implementing new features and functionalities within Cisco Solution. •Working on UCCE/UC Implementation, Migration & Upgrade of multi cluster shared infrastructure that ...
- May 08
East Brunswick, NJ
... Involves in maintenance issues, analyzing data discrepancies, enhancements, escalation and providing resolution for technical issues. Environment: Informatica Power Center 10.1, Informatica Cloud, SQL Server 8.0, Oracle 11g, Toad 11g, Veeva Vault . ...
- May 08
Dallas, TX, 75225
... Awareness and Operations, Alabama Fire College- 2017 Basic Leadership Course (Commandants’ List Award)- 2019 National De-Escalation Training Center Trainer- 2022 TECHNICAL SKILLS Software: Microsoft Office, Adobe Indesign, Adobe Photoshop, Microsoft ...
- May 08