San Jose, CA
... 454 Sobrato Dr Campbell CA 95008, 669-***-**** lephuongs}ad46gg@r.postjobfree.com SKILLS and CERTIFICATIONS + Customer service interactions + Digital ‘communications + De-escalation tactics + Fluency in MS office Suite * Self-Service Food ...
- Apr 21
Brownsville, TX
... • Provide motivation, support and guidance to all employees • Cascade customer requirements to all employees • Define escalation process with supervisors in case of any major problem • Member of the corrective actions team • Main window of ...
- Apr 21
Evanston, IL
... Conducted meticulous feasibility studies and risk assessments to assess project viability and mitigate potential challenges, reducing design failure and escalation. Verified and executed design calculations for components from a diverse client ...
- Apr 21
Cleveland, OH
... Skills PowerPoint SharePoint CRM Leadership Microsoft Word Excel Access Teams De-escalation Problem Resolution Troubleshooting Levelheaded Perceptive Listening Skills Communication Presentation Diligent Knowledgeable Critical Thinking Committed ...
- Apr 21
Jacksonville, FL
... Handled all escalations, managing and following all escalation processes accurately. Advised clients on transportation and payment methods. Checked import or export documentation to determine cargo contents and use tariff coding system to classify ...
- Apr 21
Kaligayahan, Philippines
... January 2019 August 2021 Concentrix Services Corp Customer Service ESCALATION SPECIALIST TIER 2 SUPPOR Employee • Customer Service Representatives Tier 2 Web & Media live:.cid.4d71ec0e68cf8af3 +639********* Skills Writing Research Editing- ...
- Apr 21
Neptune City, NJ
... Additionally, served as an escalation point for those customers/agents, and served on the Big Data Advisory Board for Rutgers University. Built, nurtured and maintained long standing partnerships with agents (old and new) in the fastest growing ...
- Apr 21
Petersburg, VA
... Specialist 12/2023 – 1/2024 Excellent Language / Communication Skills Excellent Attendance Consistency in Metrics Amazing De-escalation Skills Assistance Provided to Supervisors/Trainers Extremely Product Knowledgeable in STD and LTD Claims Process ...
- Apr 21
Orlando, FL, 32825
... including escalation of support issues to the vendor’s tech support Training new users on the application and training existing users on new functionality Assist in requirements gathering from stakeholders Collaborate with infrastructure, other ...
- Apr 21
Lynbrook, NY
... Putting It All Together PCCS Disability Ally Iniative - A Disability Justice Framework Safety For All- Managing a Crisis and Verbal De-Escalation Mental Health First Aid Dealing With Difficult People-How to Work With Challenging Patients, Clients, ...
- Apr 20