| Resume alert | Resumes 1 - 10 of 2396 |
Technical Support Database Administrator
Washington, DC
... Customer Service: Deliver exceptional service by ensuring timely and effective communication, setting realistic expectations, and following up on issue resolutions. Troubleshooting: Design and management of LAN/WAN and systematically identified and ... - May 10
... Customer Service: Deliver exceptional service by ensuring timely and effective communication, setting realistic expectations, and following up on issue resolutions. Troubleshooting: Design and management of LAN/WAN and systematically identified and ... - May 10
Software Development Qa Engineer
Silver Spring, MD
... • Effectively utilized Jira as a defect tracking and project management tool, creating and managing tickets, tracking defects, and providing comprehensive reports to stakeholders for effective issue resolution and project tracking. • Proficiently ... - May 08
... • Effectively utilized Jira as a defect tracking and project management tool, creating and managing tickets, tracking defects, and providing comprehensive reports to stakeholders for effective issue resolution and project tracking. • Proficiently ... - May 08
Customer Service Support Specialist
Washington, DC
... ● Maintain and manage customer account information ● Clarify and log customer complaints, determine possible cause of the issue and provide solution ● Expedite correction and/or adjustment for any complaints ● Follow up corrective action to ensure ... - May 07
... ● Maintain and manage customer account information ● Clarify and log customer complaints, determine possible cause of the issue and provide solution ● Expedite correction and/or adjustment for any complaints ● Follow up corrective action to ensure ... - May 07
Help Desk Data Analysis
Montgomery Village, MD
... Help Desk/Assistant Montgomery College Rockville Lab January 2018 to December 2021 • Assist students who has technical issue with their computers, provide support to fix the technical issues, trouble-shooting • Providing support to professors/staffs ... - May 06
... Help Desk/Assistant Montgomery College Rockville Lab January 2018 to December 2021 • Assist students who has technical issue with their computers, provide support to fix the technical issues, trouble-shooting • Providing support to professors/staffs ... - May 06
Customer Service Delivery
Washington, DC
... Delivered top-notch customer service, attending to customer needs, empathizing with their situation, and documenting barriers, thereby enhancing customer satisfaction and minimizing handoffs or delays in issue resolution. Applied organizational ... - May 06
... Delivered top-notch customer service, attending to customer needs, empathizing with their situation, and documenting barriers, thereby enhancing customer satisfaction and minimizing handoffs or delays in issue resolution. Applied organizational ... - May 06
Stack Developer Project Management
Chantilly, VA
... Bug Tracking and Issue Resolution: Utilized Jira for comprehensive bug tracking and issue management, ensuring rapid identification and resolution of software defects. Testing Framework Implementation Excellence: Conducted extensive testing with ... - May 06
... Bug Tracking and Issue Resolution: Utilized Jira for comprehensive bug tracking and issue management, ensuring rapid identification and resolution of software defects. Testing Framework Implementation Excellence: Conducted extensive testing with ... - May 06
Scrum Master Product Owner
Reston, VA
... Oversaw multiple operational workstreams to efficiently support strategic initiatives for New York City COVID-19 contact tracing, including Business Process, Quality Assurance, Performance Management, Training, Onboarding, and Issue Management. ... - May 05
... Oversaw multiple operational workstreams to efficiently support strategic initiatives for New York City COVID-19 contact tracing, including Business Process, Quality Assurance, Performance Management, Training, Onboarding, and Issue Management. ... - May 05
Clinical Dietitian
Ashburn, VA
... Student Member-01025639 Membership WORKING EXPERIENCE Total Nutrition Center (Virginia, USA) 11/2012- Present Supervisor Food and Nutrition Consultant on Different Health Issue Supervised with Busy Kitchen how to ready for patient Food Monitoring ... - May 04
... Student Member-01025639 Membership WORKING EXPERIENCE Total Nutrition Center (Virginia, USA) 11/2012- Present Supervisor Food and Nutrition Consultant on Different Health Issue Supervised with Busy Kitchen how to ready for patient Food Monitoring ... - May 04
Business Analyst Product Manager
Ashburn, VA
... SDLC/Infrastructure w/ COTS/MCOTS & PDLC/PLM, Earned Value reporting Requirement gathering/RAG Reporting for Risk, Issue and Decisions Logs management Redesigning People Operations including PeopleSoft/Workday ERP like gen ledger, benefits, ... - May 03
... SDLC/Infrastructure w/ COTS/MCOTS & PDLC/PLM, Earned Value reporting Requirement gathering/RAG Reporting for Risk, Issue and Decisions Logs management Redesigning People Operations including PeopleSoft/Workday ERP like gen ledger, benefits, ... - May 03
Quality Assurance Qa Automation
Fairfax Station, VA
... • Used Jira for Test Script executions and Defect Tracking Tools • Monitored the Logs using Kibana for issue debugging to help Dev Team in quicker resolutions of the defects • Conducted Knowledge Transfer Sessions with the Solution Architects, ... - May 03
... • Used Jira for Test Script executions and Defect Tracking Tools • Monitored the Logs using Kibana for issue debugging to help Dev Team in quicker resolutions of the defects • Conducted Knowledge Transfer Sessions with the Solution Architects, ... - May 03