Cleveland, OH
... Job title 2014 – 2015 M P C Cleveland Ohio Job title 2015-2019 BOX – IT Cleveland Ohio Job title 2019- Strong Arm Security Cleveland Ohio Security Guard 2023- Present Skills Customer Service De-escalation Tactics Multi- Tasking Interpersonal Skills
- May 22
Denver, CO
... I stay cool under pressure and have experience performing conflict de-escalation to ensure customer satisfaction and retention. Skills Multi-Line Phone System Point of Sale Systems Customer Service Inside Phone Sales Efficient and Accurate Typing ...
- May 22
Saratoga, CA
Walter Ritz Saratoga, California ***** https://www.linkedin.com/in/walter-ritz-a450001/• 408-***-**** C • ad5v2u@r.postjobfree.com Senior Leader of Quality Assurance 15+ years of background in SQA leadership and escalation management. Seasoned SQA ...
- May 22
Hayward, CA, 94541
... Education Washington State University • Bachelors of Social Science San Mateo County Probation Department • Certified trainer in the following: • Anger management • De-escalation techniques • Critical thinking • Dealing with difficult youth • ...
- May 22
Naperville, IL
... • Managed a team of 5 and an office location consisting of 500+ users, IT Operation and network infrastructure, information security and audits, escalation management from client and inhouse teams. Routing: • Hardware: Cisco C9000, 2800 series ...
- May 22
Woodstock, GA
... I have experience in inventory management, conflict de-escalation, front-end communication, back of house management, and record keeping. Experience My roles included customer service, assisting with inventory management, opening and preparing the ...
- May 22
Las Vegas, NV, 89101
... * Take escalation calls. Motivate agents through positive communication and feedback. * Floor walking rotation develop team and floor wide incentives. * Call audits, side by side monitors. Track quality, adherence and CPH, scores daily, weekly ...
- May 22
Frisco, TX
... Identified vulnerabilities like SQL injection, XSS, CSRF relating to session management, privilege escalation and other logical issues. Served as a Security engineer for multiple projects / Teams on a cross-functional team responsible for ...
- May 22
Coal City, IL
... ● Served as the final point of escalation for client-facing issues. Frequently scheduled regular ticket “deep dives” to improve service offerings. Witt-Kieffer, Oakbrook, Illinois December 2010 – September 2015 Senior Infrastructure Analyst / Change ...
- May 22
Les Rivieres, QC, G1M 0C5, Canada
... Highlights Results Orientated Quality Customer Focus Project Management Experienced Leadership Escalation Management Strong Communication Strategic Planning Employee Development Accomplishments Recipient of BD Global Customer Support – Customer ...
- May 22