Hybla Valley, VA, 22306
... Experience with Bug tracking & and ticketing tools like JIRA, and ServiceNow. Created and wrote shell scripts (Bash), Ruby, Groovy, JSON, Python, and PowerShell for automating tasks. Experience in working with the ELK (Elastic Search, Log stash, ...
- Mar 25
Chantilly, VA
... Monitored and escalated tickets to appropriate teams for resolution Maintained accurate documentation of all requests and resolutions in a ticketing system Contributed to the development and improvement of knowledge base articles and documentation. ...
- Mar 22
Centreville, VA
... Tuning & Maintenance Troubleshooting Database management High Availability Agile Environment Jira Confluence & BMC remedy ticketing GitLab and Test Overmined TECHNICAL SKILLS Databases: MS SQL Server 2008,2012,2014,2016, 2017,2019, Oracle 19 C, MS ...
- Mar 22
Woodbridge, VA
... including markdowns and re-ticketing • Manage a staff over 25 people • Assembling packages to be shipped • Organizing reserved orders Server, November 2015 – Present Brixx Wood Fired Pizza – Woodbridge, VA • Provide friendly and attentive service • ...
- Mar 19
Arlington, VA, 22201
... ●Building servers, user management, cloud patching and migrations ●Retiring servers ●Ldap, Autofs, iscsi, nfs, samba and Active Directory, ●Ipam, Centrify, collaborate, base knowledge, vSphere and deployment manager, cmdb, ●Ticketing and monitoring ...
- Mar 18
Ashburn, VA
... ● Responsible to ensure product operations within assigned territory meet internal and external customer quality goals per Customer Standard Operating Procedure (CSOP) Regency Travel & Tourist, Doha - Trainee in Ticketing & Reservations Jul 1999 - ...
- Mar 12
Stafford Courthouse, VA
... SKILLS AND TECHNOLOGIES Microsoft Office Suite, Help Desk, Ticketing System, Azure, Network Security Groups, Firewalls, Virtual Machines, Active Directory, Windows 10, Sentinel, Openvas, IT Service Management (ISIM), Service Now, Python, Linux,
- Mar 11
Alexandria, VA
... Resolve troubleshooting tickets using the Unicenter (CA) Service Desk ticketing system. Configure and resolve Blackberry and Smartphone devices Issues. EDUCATION Business Administration, Bachelor of Science - Strayer University 2010 1133 15th St. NW ...
- Mar 11
Herndon, VA
... Netcool and CIC migration integration with Remedy, Network Inventory and InfoVista o Conducted STC OSS NGOSS assessment of the maturity of Fault Management, Performance Management, Network Integration, Trouble Ticketing, Network Inventory, Portal, ...
- Mar 10
Herndon, VA
... Reservation and ticketing. Rebook passengers in case of denied boarding due overbooked flights and other flight related work during this time. Mishandled baggage handling. Preparing of monthly statistical reports regarding passenger traffic to ...
- Mar 06