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Resumes 71 - 80 of 1697 |
Columbus, OH
... Served as a subject matter expert for EPSDT program and educated team members on HEDIS and EPSDT principles Provided leadership and oversight to a new outbound call center for Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Created ...
- Mar 18
Dublin, OH
... Audited associate work and provided feedback on monitored call quality & compliance. Identified, resolved escalated concern. Completed monthly end dollar goals work reviews. Coached associates on performance and productivity. AWARDS, COMMENDATIONS ...
- Mar 18
Columbus, OH
... Created Data Collectors, Time series, Monitors in Metrics center for the low volume and High-volume devices and checked the alerts. Involved in meetings with other teams and business group to understand their requirements. Built the project ...
- Mar 15
Columbus, OH
... acct, review documents on file for trust accounts to make sure documents were received and uploaded to account profile, call branches to advise of fraudulent transaction, unlock and restore online access after passing high risk questions Member ...
- Mar 15
Dublin, OH
... Developer Project Description: Virtual Agent is a Call center application used by agents to interact with the customers. The agents can receive the calls from customer and place an order based on customer requirement like open order, new install, ...
- Mar 15
Columbus, OH
... I'm taking my peer support certification with Easter seal I also help peers out at my church call lighthouse apostolic Church I also volunteer with the homeless I also volunteer with other addicts with experience in a new way of life suggestions Are ...
- Mar 14
Columbus, OH
... And resolved issues before it reached higher level EXPERIENCE June 2000 - Present Provided exceptional customer service to clients in fast-paced call center environment. • Identified opportunities for process improvement through regular analysis of ...
- Mar 12
Columbus, OH, 43291
... Function within Customer Service consist primarily of Call Center, but not limited to Kana (email) and CRM (Customer Request Management). Total annual call volume of 9 million. oLoan Administration (2010-2013): $130M and 2,500 staff located in ...
- Mar 11
Dublin, OH
... ●Improved product profitability analysis for services $500M gas turbine engine manufacturer by identifying cost drivers, walking though shop floor, correcting accounting errors that impacted supply chain. ●Implemented ASC 842 technology solutions ...
- Mar 10
Columbus, OH
... • Improved staffing during busy periods by creating employee schedules and monitoring call-outs. • • Systems Analysis • Server Management • Incident Management • Network Architecture • Graphist designer • Youtuber • Computer freindly • Management ...
- Mar 08