| Resume alert | Resumes 41 - 50 of 73 |
Litigation Support Analyst
Westerville, OH
... Recorded head counts, issued trouble tickets and escalated issues to Helpdesk Level 2 as needed. EDUCATION Rutgers, The State University of New Jersey & New Jersey Institute of Technology, Newark, NJ Joint Program, Bachelor of Arts Computer ... - 2016 Jun 30
... Recorded head counts, issued trouble tickets and escalated issues to Helpdesk Level 2 as needed. EDUCATION Rutgers, The State University of New Jersey & New Jersey Institute of Technology, Newark, NJ Joint Program, Bachelor of Arts Computer ... - 2016 Jun 30
LINUX System Administrator
Columbus, OH
... Experience in helpdesk management, desktop pc support & troubleshooting and supervising desktop pc technicians. Excellent communication & interpersonal skills. Proven strength in troubleshooting, problem solving, coordination, analysis and a proven ... - 2016 Jun 23
... Experience in helpdesk management, desktop pc support & troubleshooting and supervising desktop pc technicians. Excellent communication & interpersonal skills. Proven strength in troubleshooting, problem solving, coordination, analysis and a proven ... - 2016 Jun 23
Customer Service Manager
Columbus, OH
... ●Helpdesk/Desktop/Netops administrator ●IT Specialist ●On a regular basis, review a Continuous Monitoring site to insure systems/devices are not compromised ●On regular basis, be part of an Image Management team to review the current Information ... - 2016 May 31
... ●Helpdesk/Desktop/Netops administrator ●IT Specialist ●On a regular basis, review a Continuous Monitoring site to insure systems/devices are not compromised ●On regular basis, be part of an Image Management team to review the current Information ... - 2016 May 31
Customer Service Project Manager
Columbus, OH
... Manager POS support process to Einstein Helpdesk. Create Documentation and Training material for Ops and Marketing team. Sbarro, LLC Corporate, Columbus, OH 05/14 – 12/14 Aloha Store Systems Analyst Complete Database construction, planning and ... - 2015 Jul 13
... Manager POS support process to Einstein Helpdesk. Create Documentation and Training material for Ops and Marketing team. Sbarro, LLC Corporate, Columbus, OH 05/14 – 12/14 Aloha Store Systems Analyst Complete Database construction, planning and ... - 2015 Jul 13
Customer Service Manager
Columbus, OH
... < Assisted with draft and implementation of managed organizational helpdesk SOP greatly reducing technical response time. < Received extensive training as an Information Systems Operator Analyst, which included training in the installation, ... - 2014 Jul 31
... < Assisted with draft and implementation of managed organizational helpdesk SOP greatly reducing technical response time. < Received extensive training as an Information Systems Operator Analyst, which included training in the installation, ... - 2014 Jul 31
Management Process Improvement
Dublin, OH
... Senior Vice President, Production Assurance (2010-June 21, 2012) Lead transition of local helpdesk operations in Columbus to offshore Level 1 support team of 35 in India, developing and implementing system alert protocols and reference guides for ... - 2014 May 12
... Senior Vice President, Production Assurance (2010-June 21, 2012) Lead transition of local helpdesk operations in Columbus to offshore Level 1 support team of 35 in India, developing and implementing system alert protocols and reference guides for ... - 2014 May 12
Customer Service Manager
Blacklick, OH, 43004
... in 6 months (with corresponding improvements in team member OLA productivity) by devising and deploying a 3-tiered support infrastructure that integrated team members and resources from 2 other IT departments (the helpdesk and the service center). ... - 2014 Apr 25
... in 6 months (with corresponding improvements in team member OLA productivity) by devising and deploying a 3-tiered support infrastructure that integrated team members and resources from 2 other IT departments (the helpdesk and the service center). ... - 2014 Apr 25
Project Manager Customer Service
Columbus, OH
... Skills Summary Project Management Communication Skills Programming Life Cycle Strategic Planning Customer Service ERP – Order to Cash Team Building & Leadership EAI Tool Sets SOX – Change Training Call Center/Helpdesk Management Reporting Technical ... - 2014 Apr 02
... Skills Summary Project Management Communication Skills Programming Life Cycle Strategic Planning Customer Service ERP – Order to Cash Team Building & Leadership EAI Tool Sets SOX – Change Training Call Center/Helpdesk Management Reporting Technical ... - 2014 Apr 02
Engineer Management
Columbus, OH
... • Management of Lync 2010 • Management of Blackberry Enterprise 5.03 • Maintain trouble incidents & task through online helpdesk SOPHISTICATED SYSTEMS, COLUMBUS, OH 2010-2012 Senior Systems & Network Field Engineer Consultant • Performed daily ... - 2014 Mar 12
... • Management of Lync 2010 • Management of Blackberry Enterprise 5.03 • Maintain trouble incidents & task through online helpdesk SOPHISTICATED SYSTEMS, COLUMBUS, OH 2010-2012 Senior Systems & Network Field Engineer Consultant • Performed daily ... - 2014 Mar 12
Engineer Software
Columbus, OH
... Provided Level 3 support with the helpdesk . Support hardware and software at Applications . Researched and implemented new technology . Trained helpdesk and staff Networking With Businesses 1/02 to 11/03 Network Engineer . Installed Network systems ... - 2014 Mar 08
... Provided Level 3 support with the helpdesk . Support hardware and software at Applications . Researched and implemented new technology . Trained helpdesk and staff Networking With Businesses 1/02 to 11/03 Network Engineer . Installed Network systems ... - 2014 Mar 08