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Columbus, OH
... & SaaS) Data Center, Network, Security, EUS & SD ITSM & Cross-Function Management ServiceNow & DevOps Services AIOps & Hyper ... resulted in huge benefits Expertise in Service Management (ITSM/ITIL Processes) and cross-functional Good experience in ISO ...
- 2020 Nov 15
Columbus, OH
... / Automation: Powershell / VB Scripting, KS-Host Monitor, HP Insight Manager, Microsoft System Center Workflow Tools: ServiceNow PROFESSIONAL EXPERIENCE TRINITY HEALTH SYSTEMS, Livonia, MI March 1999- September 2020 Senior Citrix Applications ...
- 2020 Nov 05
Columbus, OH, 43228
... Imaging Projects ●Personable/Team Player ●Break Fix PC, Laptops, Printers, Scanners ●Lotus Notes 4 through 8 ●Remedy,Gwi, ServiceNow issue tracking software ●Customer Service/Support ●Server Builds and Deployments ●Airwatch Mobile Device Management ...
- 2020 Oct 22
Columbus, OH
... Responsibilities included regular correspondence with support accountants in the UK regarding invoicing, maintained and consolidated for financial reporting purposes two sets of general ledger accounts (USD and British Pounds (GBP)), prepared ...
- 2020 Oct 04
Blacklick, OH
... Account management, sales support, product training and product placement handling a distribution network of 800+ retailers (small sized) and an annual sales revenue of 5.6 million USD for Castrol’s B2C lubricant division. Trained sales agents on ...
- 2020 Sep 21
New Albany, OH
... Other Skills: MS Project, Microsoft Powerpoint (Advanced), Microsoft Excel (Advanced), ServiceNow, Desktop Hardware/Software, Basic Troubleshooting, Network Infrastructure, Wi-Fi Router Configuration. ㅡ Experience As-Salaamah Project Analyst October ...
- 2020 Sep 14
Columbus, OH
... Redesign of ServiceNow ticketing system to stream line issues and problem tickets to departments. Gathered business requirements and led implementation of voice recognition software. Created wire frames and mockups for physician directory upgrade. ...
- 2020 Aug 27
Columbus, OH
... 11g: New features for Administrators Certified Expert Administrator - Real Application Clusters (RAC) Certified ITIL foundation Ver.2 &3 consultant SAP Certified Technology Associate- System Administration (Oracle DB) With SAP NetWeaver 7.0. ...
- 2020 Aug 05
Dublin, OH
... Now team and took a proactive approach to track team day to day progress • Implemented the use of Vivid Charts in the ServiceNow team to track, analyze, and report on real time performance analytics • Executed automated software test plans and ...
- 2020 Jul 22
Dublin, OH
... Computer and Information Sciences (CIS) • Microsoft Certified Systems Engineer (MCSE) • LEAN Six Sigma Black Belt • ITIL Management Master • SCRUM, LeSS, SAFe PROFESSIONAL EXPERIENCE Dark Rhino Security Chief Success Officer 07/2019 - Present • ...
- 2020 Jul 22