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Help Desk Data Analysis

Montgomery Village, MD
... • Answer phone call to support mechanics, customers to address their issues with parts fitments and provide replacement/installation if needed. Help Desk/Assistant Montgomery College Rockville Lab January 2018 to December 2021 • Assist students who ... - May 06

Customer Service Care

Fairfax, VA
... ●Coordinated all call ahead and large party reservations to mitigate risk of long wait times or over capacity. ●Promptly served checked and correct orders to guests to ensure a quality dining experience. Cashier Chick-fil-A, Alexandria, VA November ... - May 06

Customer Service Delivery

Washington, DC
... Arranged and distributed monthly on-call schedules to MD’s, Attendings, residents, and appropriate departments. Recorded medical education activities of department personnel. Prepared vouchers (meals, transportation, housing, utilities). NOVEMBER ... - May 06

Project Manager General

Silver Spring, MD
... Key Contributions: •Planning & organizing schedules to call on prospective new accounts. •Regularly Call on existing & potential customers • Identify customer needs, monitor sales volumes, in order to recommend products & results •Drive marketing ... - May 06

Scrum Master Product Owner

Reston, VA
... Managed team of Program Managers, supporting 4K+ remote Call Center Contact Tracers and Monitors utilizing Salesforce.com. I reported directly to the SVP. Implemented Change Management process to prioritize, approve, schedule, and execute change ... - May 05

Sales Floor Associate

Silver Spring, MD
... said properties •Kept a log of guests •Maintained hygiene, hotel standards & general upkeep HORECA Sales Representative for Aquamist Mineral Water 2021- 2022 •Went to hotels, restaurants, bars, clubs & cafes in order to open accounts with busineses. ... - May 05

Support Specialist Desktop

Montgomery Village, MD
... Managed the VOIP CISCO servers (voicemail, unified call manager console, and services), and the phone web based system for all buildings in the complex. Field Technician US Tech Solutions, Jersey City, New Jersey (DC area) September 2011 – March ... - May 04

High School Data Entry

Arlington, VA
... Lee High School 2016-2018 4.Customer Service Certification- Ufone Call Center – 2016 5.Computer Data Entry Certification- Brains Consultants – 2016 EXPERIENCE Macys, Arlington VA 2021-current Beauty Advisor Handling the cash and the shift register. ... - May 03

Customer Experience Account Manager

Washington, DC
... Amnesty International, Washington, DC — Field Representative 2018 - 2019 • Increased the average donation by $20 per member. • Strategic planning and grasping subtleties of complex issues to achieve greater contributions by educating and identifying ... - May 03

Customer Service Representative

Silver Spring, MD
... -Time Management Oriented -Behavior Modeling -Data collector -Great communication skills EXPERIENCE Walmart shopping center, Alexandria Va - OGP/ Customer service representative 05/2023-- 07/2023 ●Advised over 30+ others daily with customer service. ... - May 03
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