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Washington, DC
Preston Jones 919-***-**** ad55sl@r.postjobfree.com Raleigh, NC 27616 SUMMARY Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly ...
- Jun 03
Fairfax, VA
... • Displayed excellent customer service skills increasing the customer satisfaction rating by 15%. • Resolved 98% of assigned tickets within the SLA and 48% of them in half the assigned SLA time. Actively participated in process improvement and ...
- Jun 03
Washington, DC
... EDUCATION & TRAINING FVI School of Nursing & Technology Miami, FL 2023 – 2024 Medical Assistant Diploma National Registered Certified Medical Assistant (Pending) National Registered Certified EKG Technician EMPLOYMENT EXPERIENCE Unico Health Center ...
- Jun 03
Washington, DC
... • Contractor relationship retention increased by 70% Claims Service Representative GEICO - Fredericksburg, VA November 2021 ... Certifications and Licenses Health Insurance License Adjuster license Life Insurance License Assessments Customer focus & ...
- Jun 03
Silver Spring, MD
Experience Discover Financial Services Sliver Spring CSR - Customer Service Representative 01/2023 - Present Working here, I Provide exceptional service by addressing customer inquiries, resolving complaints, and offering product or service ...
- Jun 03
Ashburn, VA
... show the health of various applications. Provide localized governance to ensure consistency and compliance across systems. Management of organizational log and metrics inputs and associated documentation. Management of services in Splunk IT Service ...
- Jun 03
McLean, VA
... Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department while ensuring exceptional customer service and aesthetically pleasing environment. Developed & implemented strategies resulting in departmental ...
- Jun 03
Bethesda, MD
... GROUP Jan 2019 – March 2021 Senior Strategic Communications Associate • Served as day-to-day contact on multiple and diverse health care client accounts • Utilized key public relations tools, such as Critical Mention, Gorkana and Quorum to assistant ...
- Jun 03
Fairfax, VA
... Sep/18 – Mar/21 Bolivia Organized and set in operation a service company with US$ 3.5 M sales in its first 6 months Change Management Team Leader PricewaterhouseCoopers Bolivia Jul/17 – Dec/18 Bolivia Led the local team in charge of Change ...
- Jun 03
Arlington, VA
... Web-Based dashboard Aug 2023 – Dec 2023 • Analyzed a comprehensive insurance dataset to reveal key relationships between demographics, health behaviors, and insurance costs, leading to identification of cost drivers and a 15% reduction in overall ...
- Jun 03