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Director of Franchise Business Development

Springfield, VA
... 04/2020 to 02/2022 Technical Recruiter Scout Solutions Managed sourcing, candidate assessments, screening and submittals to our clients Conducted requisition intake call for new openings Highly proficient in candidate interviews by phone, video and ... - Jun 01

Project Coordinator Customer Service

Rockville, MD
... Records for billing, bank statement, A/P, A/R. Dynamic Details, Inc. Technical Customer Service Representative Selected to work with International Division. Order proposal, contract issuance/acceptance. Purchase Order generation and negotiation with ... - Jun 01

Scrum Master Project Management

Downtown, DC, 20004
... Technical Specialist, 06/2021 - Current HCL Technologies, Supporting World Bank Group – Washington, DC Perform change management activities to ensure stakeholders are aware of deployments and receive approval from change advisory board for team's ... - May 31

Cyber Security Operations Analyst

Washington, DC
... · Monitor endpoint by verifying if there is any auto run process, exploitation, and installation process, .exe files, and SHA 256 Hash. · Use Mimecast admin and Splunk to monitor phishing email alerts focusing on IOCs at the level of the email ... - May 31

Project Management Customer Service

Centreville, VA, 20121
... On site resource for daily maintenance at Washington Gas and Light of an Avaya S8800/G450/430, ACM, ASA, Aura Messaging, Avaya-Nortel CS1000 Call Pilot, AACC, and Telstrat Engage recording system. Senior Analyst for 3000+ users. Coordinator for all ... - May 31

Customer service, performance, art

Washington, DC
... networking skills Developed personal brand Gained creative process knowledge UMASS LOWELL ADMISSIONS Jan 2023 — May 2023 Call Center Communications Assisted students and parents navigating portals Made calls and transfers Communicated problems and ... - May 29

Ibm Websphere Business Processes

Silver Spring, MD
... Experience in providing 24/7 on - call support for applications running in production Proven track record in troubleshooting and bringing up failed mission critical production systems under extreme pressure conditions and time constraints. Good ... - May 29

Customer Service Security Officer

Silver Spring, MD
... Education HIGH SCHOOL DIPLOMA BALLU HIGH SCHOOL - Washington, DC June 2004 Skills • Security • Surveillance • Loss Prevention • CCTV • Customer Service • Call Center • Customer Support • Retail sales • Communication skills • Computer skills • ... - May 29

Call Center Workforce Analyst

Washington, DC
... Analyze call volume patterns to manage work shifts, lunches and breaks. Maintain communication channels regarding events that impact call volumes Collects daily unplanned exceptions (call outs, lates) and administers those updates into the workforce ... - May 29

Data Engineer Capacity Planning

Leesburg, VA, 20176
... Implemented an auto-discovery tool to maintain and audit the ServiceNow CMDB monthly, improving the accuracy of monthly capacity reports. Designed network forecasting for a project involving over 11000 Virtual Desktop Interfaces (VDI) on VMWare. ... - May 29
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