Call Center resumes in Detroit, MI

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Customer Service Manager

Dearborn Heights, MI map
... Worked as a Call Center Operator, which required me to create and maintain survey database. Introduced new technology to Ford Dealerships. Maintained customer records and did follow up calls. Secretary Community Care Services, Lincoln Park, MI 03 ... - Dec 16

Manager Management

Troy, MI map
... wide VoIP to 219 locations > Cisco Call Manager, creating centralized call management/control, with a back-up located at our DR site > QOS, enabling the bank to implement unified communications > Replacing the Call Center technology, providing a ... - Dec 05

15+ years administratively supporting C-Level Executives

Rochester, MI map
... • Call center representative for AAM by receiving all incoming calls (averaging 50 / day), screening and referring to appropriate individual (s). • Developed, maintained, and distributed vacation schedules for each department as changes occurred. • ... - Dec 03

Insurance Verification

Livonia, MI map
... Education Carlson High School Diploma 2003 Experience Insurance Verification / Customer Service Infinity Primary Care June 2014 Present • Verify for office visits, Immunizations or procedures • Call insurance companies for benefits • Call center ... - Dec 02

Management Manager

Mount Clemens, MI map
... "local zone" virtual servers, including 24/7 on-call rotation . Minimized and prevented system and application outages while maintaining outstanding environment stability . Managed Digital Workflow Service Center (DWSC) business processes (for ITIL ... - Nov 30

18 yrs consultant, architect, strategic product development

Farmington, MI map
... Telecom, network, LAN/WAN, cloud, call center, data center. - Managed ITIL based outsourcing projects, aiding clients through requirements development, supplier evaluations and management, service level and contract negotiations, transition, and ... - Nov 29

Incident Manager, Operations Management, ITSM

Mount Clemens, MI map
... "local zone" virtual servers, including 24/7 on-call rotation . Minimized and prevented system and application outages while maintaining outstanding environment stability . Managed Digital Workflow Service Center (DWSC) business processes (for ITIL ... - Nov 26

Customer Service Engineer

Dearborn, MI map
... Developed new strategy utilizing technology for Claim call center . Created new mainframe sessions for employees Sequoia (Contract Services Firm) CLIENT: Onsite contracts Project Management, 01/01 to 04/01 Responsibilities: . Worked in several ... - Nov 17

Engineer MBA

Detroit, MI map
... Using MS Access, VB and Pos-Mon Tools, Applications and Methodologies: Quality Electrical Information technology Industrial / Manufacturing APQP Experience navigation system OnStar Call Center simulator Bill of Material ISO9000 Standards Onstar test ... - Nov 13

Customer Service Sales

Southfield, MI map
... Ultra-Edit, Specbuilder, Lotus-Notes, TSO, HP Quality Center, Expedite, SAR, INFOPAC, CA-7, Connect:direct, Filezilla, ... Provided On-Call Support for EDI and internal Business Application . Developed EDI Maps in a Gentran 6.1 environment using ... - Nov 07
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