Joswald Mata

La Campiña II, calle ***, Res Villa Café, Edf 2, Apto 2-2-C, Naguanagua, Carabobo. 2005. Venezuela.

Phone: +1-720-***-**** Mobile Phone: +58-424-***-**** / +58-412-***-****

E-mail: zy6jzu@r.postjobfree.com / zy6jzu@r.postjobfree.com

Experienced IT Professional in Multinational Environments

Fifteen years of experience in various positions in the Infrastructure field of Information Technology. High analytical capacity and oriented to achievements. Knowledge of planning, execution and control of IT Projects. Satisfactory evaluations in local and international audits. Aligned to follow standards with global head offices.

OBJECTIVE

Integrate a proactive and motivated team to lead processes that transforms the area of Information Technology into a key factor for the achievement of the goals and objectives of the organization through the delivery of services and solutions adapted to the current necessities within a process of revision and the continuous improvement.

STUDIES

• Bachelor, Information Technology

Belford University (2006-2011)

ADDITIONAL TRAINING

• WatchGuard XCS Certified Professional. 2012

• WatchGuard Fireware XTM Advanced Networking. 2011.

• Training Program for Leaders Supervisors. 2011

• Implementing a Microsoft SQL Server 2008 Database. 2010.

• Configuring, Managing and Maintaining Windows Server 2008 Servers. 2010.

• Microsoft Project 2007. 2010.

• Installing and Configuring Windows 7 Client. 2010.

• Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. 2009.

• Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services. 2009.

• Integrated Management Systems: ISO 9001, ISO 14000 y OHSAS 18001. 2009.

• Administering to Microsoft SQL Server 2000 Database. 2006.

• Focus (Time Management). Franklin Covey. 2005.

• Interconnecting Cisco Network Devices 2.1. 2004.

• Leadership y Empowerment. 2004.

• Skills of Interactive Supervision. 2004.

• Effective Communication. 2003.

• Domino/Notes 5 Design Fundamentals. 2001.

• Microsoft Office 97. 1999.

• Supporting Microsoft Windows NT 4 Core Technologies. 1998.

• Administering Microsoft Windows NT 4. 1998.

• Integrated Unix I and II. 1997.

LANGUAGES

SPANISH. Native Language.

ENGLISH. Advanced Level: reading, writing and conversation.

PORTUGUESE. Basic level: reading.

WORK TRAJECTORY

2011-2012 AMETRADE INC

Automation Solutions for industry.

IT Infrastructure Leader

Responsible for IT Infrastructure for USA head office and Venezuela, Brasil and Argentina branch offices. System Administrator for Microsoft servers platform (2008 R2 Standard & Enterprise) under virtualized environment on VMware ESXi 4.1. Keep availability for SAP Business One infrastructure. Network services (DNS, DHCP, File Server, Print Server, IIS, WSUS), Active Directoy and GPO, Microsoft Exchange 2010, Microsoft SQL Server 2008 R2, Symantec.Cloud Gateway & Endpoint administration, Remote Desktop Services, BlackBerry Enteprise Server Express. WatchGuard XTM Series 2 & 5 Administrator (Router, Firewall & VPN), TalkSwitch VoIP system Administrator. Monitor main and branch offices communication. Define platform standards and new procedures for IT Infrastructure.

2007-2011 SIKA VENEZUELA, S.A.

Manufacturer of specialty chemicals products for construction and industry.

Infrastructure Specialist

Supervise, administer and maintain LAN/WAN network for main factory and branch offices. Supervise execution of local and regional infrastructure projects. Administer Windows 2000/2003/2008 Servers (Active Directory, Clustering, GPO and Security), Servers installations (Tower, Racked and Blade hardware). Microsoft Dynamics AX Installation and Administration. Support for backup software solution. Server virtualization with VMware ESXi 4 for Windows 2003 hosts. Administer Citrix Presentation Server 4.5 (Installation and Administration). Administer Lotus Notes 7 Server. Administer SQL 2000 & 2005 servers. Business Continuity and Disaster Recovery project support. Squid proxy server integration with Active Directory. Implantation and follow up of information security policies in the company. Supervise PBX operations. Coordinate activities with the Help Desk area in order to maintain the attention to the users within the expected objectives. Improvements in Sika Mexicana IT Infrastructure (in-site project).

2003-2007 TETRA PAK, C.A.

Manufacturing of packages for solid foods and liquids.

IT Coordinator

Control of local and regional projects. Supervise the design, development and installation of new systems or applications. Control and facilitate the learning processes of the users. Plan PBX maintenances. Administer Windows NT/2000/2003 servers (migration from NT4 to 2003 Active Directory, DHCP and DNS administration). Administer Microsoft Exchange accounts (migration from Exchange 5.5 to 2003). Administer LAN/WAN/WLAN networks under Cisco standard for main plant and external offices. Design and supervise plan of preventive and corrective maintenance of Hardware. Support for Mac OSX notebooks with Office including Entourage.

2001-2003 ELECTRONIC DATA SYSTEMS DE VZLA (EDS), General Motors

Global Information Technology (IT) Services Company.

Infrastructure Analyst

Administer users and network services under Windows NT/2000 and deployment of Active Directory (including software distribution policies). Administer Lotus Notes 5 electronic mail. 2nd Level Support in infrastructure. Support Cisco switches and routers operation. Field support for the installation of SAP/R3 Sales module for General Motors. Support installation of global projects of EDS and General Motors.

2000-2001 GRUPO EDITORIAL PRODUCTO

Group of Magazines of Business, Publicity and Technology.

Network Administrator

Administer Windows NT 4 and Netware 3.12 Servers. Administer Lotus Notes Server 5. Administer FreeBSD Unix server for supporting proxy server and mailing list manager. Supervise partners and internet communications. Support in Windows and Mac OSX end user platforms.

1996-2000 UNILEVER ANDINA, C.A.

International manufacturer of leading brands in foods, home care and personal care.

Technical Support Analyst

Administer Novell Netware and Microsoft Windows NT servers, Lotus cc:Mail Electronic mail and Lotus Notes servers. Supervise communications: satellite, frame-relay, pbx and cellular. Supervise network infrastructure for main plant and regional offices. Administer remote access devices. Responsible for controlling telephony expenses. Support in desktop software, access to electronic mail, (pop and imap) access to Intranet / Internet and access to client/server applications. Technical support in computer hardware (Compaq, Dell, Digital and Hewlett Packard) for Desktops, Notebooks and Servers.

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