case manager/social worker

PAULA SMITH

P.O. Box **** Little Rock AR. ***** ◘ CELL: 501-***-****

EMAIL: *********@*****.***

EDUCATION

Master of Science in Human Services 2004

Capella University, Minneapolis, Minnesota

Master’s Certificate in Social & Community Services 2004

Capella University, Minneapolis, Minnesota

Bachelor of Science in Human Development and Family Studies 1998

University of Arkansas, Pine Bluff, Arkansas

Medical Assisting School

Capital City Jr. College, Little Rock, Arkansas 1988

PROFESSIONAL EXPERIENCE

Behavior Instructor (03/10-present)

Methodist Family Health, Psychiatric Residential Treatment, Little Rock, AR.

• Provide the day-to-day care and guidance of patients utilizing knowledge of age-specific

guidelines.

• Aid in the development and implementation of a behavioral plan of care for patients

based on the individual’s current level of functioning, also teaches patients a curriculum

of skills in social, self-help independent living, maintenance, and academic areas and

provide moral, spiritual, and physical training and guidance to the patients. Work w/o.

Family Service Worker (03/07-01/10)

Department of Health & Human Services (DCFS), Little Rock, AR

• Investigate/assess suspected child abuse and neglect complaints to determine if allegations can be substantiated by making on-site visits, securing background information, interviewing parties involved, testify in juvenile court, and performing random drug testing. Investigations included physical abuse, substance misuse/abuse, environmental neglect, some sexual abuse, mental abuse, educational neglect, and etc.

• Document casework activities by completing forms, and writing narratives.

• Discuss investigative findings and observations with Family Service Worker/Assessor and Supervisor. Make recommendations on findings and made referral deadlines.

• Work with Child Protective Services, Foster care cases/Assessor/Investigation.

• Develop case plans to establish goals, objectives, tasks, and time frames for all parties involved.

• Conduct home studies and family assessments to determine appropriate child placements, and visits clients and/or foster parents to monitor progress toward case objectives.

• Use Microsoft Outlook mail and the Children’s Reporting and Information System (CHRIS) computer system.

Counselor, Case Manager, CIT (5/05-03/07)

Hoover Treatment Center, Little Rock, AR

• Supervised, counseled, and Managed (2) Women Residential Treatment House Saving Station 1, & 1/2 house. Oversaw the Center when the treatment manger was out.

• Completed screenings, intakes, and assessments on all prospective clients for residential and outpatient substance abuse treatment program.

• Formulated treatment plans, evaluates progress through the phases of the Alcohol and Drug Abuse Program, and maintained clinical records and documentations on all clients.

• Provided individual, family, and group counseling, psychosocial assessment, crisis intervention discharge/aftercare planning, as well as case management services to men and women in the treatment center.

• Provided appropriate liaison and referral to various social, court, and governmental agencies, perform random drug testing, testify in criminal court, and picked clients up from jail.

• Facilitated groups such as, parenting classes, HIV/AIDS, HCV groups, relapse preventions, and etc, to men and women, help clients with budgeting, resume writing, assisted clients in finding employment, and resolve conflict between clients.

• Typed memos, admission, discharged, and progress letters for clients who attended court.

Counselor-in-Training (CIT) and Case Manager-Part-Time (2/05-5/05)

Recover Center of Arkansas (RCA), North Little Rock, AR.

• Coordinated and facilitated groups with residents who are residing in a residential treatment center for alcohol and drug abuse.

Headstart Teacher (09/04-02/05)

University of Arkansas Medical Science (UAMS), Little Rock,

• Designed-learning environment to meet development objectives and state standards.

• Provide progress notes during parents’ conferences and home visits.

• Adapted lesson plans for three and four year old children, including those with learning disabilities and over seen the meal aspect of the classroom.

Substitute Teacher (8/98-9/04)

Little Rock School District, Little Rock, AR.

• Taught grades pre-Kindergarten through 12th grade in all subjects.

• Developed lesson plans and implemented the curriculum.

• Worked with students, specialists, parents, and administrators to develop individual education plans.

• Planned instructions and set goals.

CERTIFICATIONS

Certified Co-occurring Disorders Professional Diplomat (CCDP), 10/2008

Internationally Certified Co-occurring Disorders Professional Diplomat (CCDP), 10/2008

Certified Alcohol Drug Abuse Counselor (CADC), 12/2008

Internationally Certified Alcohol Drug Abuse Counselor (ICADC) 12/2008, CPR, First Aid

SKILLS/TRAINING

• Assessment and Case Planning

• All-Co-Occurring Disorders

• Child Abuse, Rape, and Domestic Violence

• Case Work Communication

• HIV/AIDS / Voluntary Counseling & Testing (VCT)

• 12-Core Functions of Alcohol & Drugs

• Separation, Grief, & Loss

• Dynamics of Child Maltreatment

• MidSouth Training

• Women in Addiction

• Effects of Maltreatment on Child Development

• Maltreatment Investigation

• Intake/Screening/Assessment

• Developmental Disability Services (DDS)

• Family Centered Practice

• Safety issues in Crisis Management

• Clinical Supervision II, III, IV, V

• Professional & Ethical Standard, Program Development & Quality Assurance, Performance Evaluation, & Administration

Computer Skills: Microsoft Word, Out Look, PowerPoint, Access, Excel, and Publisher.

• Commissioner -Little Rock Commission on Children, Youth, and Families

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