TRACY LATRESCA CROSS

Phone: 678-***-**** Mobile Email: ztyrt8@r.postjobfree.com

PROFESSIONAL PROFILE

• Self- motivated individual

• Strong organizational skills

• Possess outstanding leadership skills.

• Manages time wisely and meet deadlines.

• Utilizes appropriate verbal and written communication skills.

• Establishes and maintains good working relationships.

• Computer-literate and proficient in operating various office equipment.

• Knowledge of medical billing.

AREA OF EXPERIENCE

• Supportive/transitional housing programming

• Nonprofit management

• Project management

• Medical supply stock and inventory

• Specimen handling

• Payment processing and billing

• Customer service

• Data entry

• Medical documentation

Prepared specimens for analysis.

Assured that specimens and lab tests where performed.

Entered appropriate medical data of patients into data base after analyzation.

EDUCATION

Atlanta College, Diploma – Medical Technology Atlanta, GA 1987 – 1989

CONTINUING EDUCATION

Transitional Housing Courses Atlanta, GA 2008-2010

Metropolitan Atlanta Tri-Jurisdictional Collaborative on Homelessness

Program Development 101 Transitional Housing

Georgia Dept. of Community Affairs Emergency Shelter

Emergency Shelter and Food Program Phase 29

Special Need Housing

Certification - Phlebotomy Technician Atlanta, GA March 2010

New Life Technical Academy, Phlebotomy Technician Atlanta, GA 2010

WORK HISTORY

Endochoice, Alpharetta, Georgia June 2010- Present

Cyto Prep Technician

Process cytology specimen by opening, labeling, numbering, verifying patient identity and enter information from the test requisition. Prepare smears, stain, cover slip and book all cases. Operates and maintain departmental instruments. Maintains records and documentation required to manage the daily workflow and provide QC/QA of all slides processed.

Letco Foundation, Inc., Riverdale, Georgia Nov 2008 – Present

Program Support

Incorporated Letco Foundation as a 501 (c)(3) organization for the purpose of providing transitional housing, counseling, and jobs for homeless men. A program of supportive services assists the residents to become self-sufficient as they gain work and life skills, high school GED, employment, and permanent housing. Center admitted its first residents in June 2010.

Quest Diagnostics Laboratory, Atlanta, Georgia 1991-2011

Specimen Prep Coordinator, 2006 – 2010

Produced and audited of all specimens being processed. Help ensure the department maintained a high standard of quality. Generated daily reports on quality of service for department Supervisors. Attended meeting regularly with Supervisors to discuss ways to create and maintain a more efficient work regiment to reduce causes of errors. Worked closely with Director and Managers on Green Belt Projects and other in-house projects.

Special Handling Specialist ,2002 – 2006

Ensured special handling requests are appropriately and efficiently facilitated throughout the departments. Located lost and misplaced specimens, Executed professionalism while resolving client concerns and requests. Resolved TIQ (Tests In Question) Pending, Resolution Pending, No Log Pending and various other Pending Worklist. Addressed concerns of clients and co-workers promptly and professionally.

Specimen Management Group Leader, 2000 – 2002

Assisted the department Supervisors with meeting department deadlines in a timely manner. Trained employees when instructed. Served as a team group leader to other laboratory assistant. Provided technicians and Processors with advice and support as needed.

Specimen Prep Technician, 1999 – 2000

Assisted in arranging specimens for proper testing. Organized specimens being tested. Ensured that specimens being tested were not being compromised. Translated and confirmed accuracy of automated forms going into data base. Confirmed accuracy of data being given. Distributed specimens to the appropriate departments.

Referral Testing Clerk, 1991 – 1998

Responsible for processing specimens for shipment to appropriate Referral Laboratories. Maintained proper inventory of lab equipment to ensure proper operation. Helped to uphold work integrity by handling specimens as required by law. Maintained accurate office book keeping as it relates to specimens records and data. Located any missing specimens and resolved all overdue lists.

City of Atlanta, Atlanta, Georgia 1996 - 1997

Laboratory Technician

Accurately processed and organized labels and specimens for laboratory testing. Prepared specimens for analysis. Assured that specimens and lab tests where performed properly. Translated and confirmed accuracy of data given. Entered appropriate medical data of patients into data base after analyzation and evaluation. Provided prompt resolutions to customer concerns.

Roche Biomedical Laboratory, Tucker, Georgia 1992 - 1994

Laboratory Aide

Ensured all instruments, specimens and laboratory tests were handled correctly. Recorded and calculated test results. Entered appropriate medical data of patients into data base after analyzation and evaluation. Maintained proper inventory levels and ordered supplies for clinical use. Inspected medical instruments and tools needed to perform work related duties. Processed and prepared blood samples and bacterial cultures for shipping purposes to Referral Laboratories.

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