GENERAL M. BOYE-ROW

**** ******* *** #** *****, NY 10460 Cell: 347-***-**** Home: 718-***-**** ztuxdg@r.postjobfree.com

CAREER OBJECTIVE

To join an organization with highly dynamic and professional work environment to advance my career as a desktop support technician.

ACHIEVEMENTS, SKILLS, AND ABILITIES

Proven ability to diagnose, troubleshoot, and resolve technical problems.

Exemplary academic record with 3.8 G.P.A.

Quick learner with strong working knowledge of software, hardware, networking, Operating Systems, and security applications.

Outstanding communication skills; demonstrated background working well with students and co-workers in one-on-one and group settings.

EDUCATION

ASA COLLEGE FOR EXCELLENCE

Associates Degree in Network Administration and Security

June 2010- September 2011

TECHNICAL QUALIFICATIONS

Operating Systems: Windows ME/200/XP, vista and windows 7, Server 2003 and 2008

Software Applications: MS Office 2000/XP (Word, Excel, Power Point, Access), Active Directory

Networking: LAN/WAN, TCP/IP

Programming Languages: HTML, visual basic

PROFESSIONAL EXPERIENCE

INSIGHT GLOBAL September, 2011

New York, NY

Pc Technician

CHASE Bank project-branch equipment refresh

Troubleshooting computers

Booting Operating system from network

Configuration

Wiping data off old computer and preparing them for recycling.

EGT Net Inc, 08/2011-09/2011

Brooklyn, NY

Pc Technician/Support

Computer integration, troubleshooting, configuration, and installation.

Created network cables – patch and crossover.

Data entry - Microsoft Access.

Troubleshooting and configuring computers.

Install and repair windows computer with standardized applications and networking software, diagnosing and solving problems that develop in their operations.

Install, operate, and maintain network services, switches, hubs, wireless and other network devices following technical plans.

Installed and configured hardware and software, including hard drives, floppy drives, network cards, modems, scanners, printers CD ROMs.

Desktop Support Technician Intern

Castle Computers, 06/2011-07/ 2011

New York, NY

Desktop Support Technician Intern

Computer integration, troubleshooting, configuration, and installation.

Created network cables – patch and crossover.

Data entry - Microsoft Access.

Desktop technical support

Pro-Life Pharmacy,

Accra, Ghana 05/2006-05/2008

Computer and network Technician

Installed Windows Operating Systems such as Win 98, XP, Vista and Windows 7 and other softwares.

Maintain Computers running updates on Operating system and other softwares.

Created users, solved password issues (resetting and creating new passwords for employees, joining new computers to domain.

Troubleshooting and configuring computers.

Install and repair windows computer with standardized applications and networking software, diagnosing and solving problems that develop in their operations.

Install, operate, and maintain network services, switches, hubs, wireless and other network devices following technical plans.

Installed and configured hardware and software, including hard drives, floppy drives, network cards, modems, scanners, printers CD ROMs.

Training of new hires.

AWARDS AND RECOGNITION

ASA Institute Business and Computer Technology Honor Roll (all semesters)

Member of the Phi Theta Kappa Honor Society

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