SHERELL A. WOODARD

**** **** *** ******

Randallstown, MD 21133

Cell phone 443-***-****

Email: zr0ef9@r.postjobfree.com

OBJECTIVE: To acquire a position with a progressive company, allowing me to expand and maximize my existing skills.

PROFESSIONAL EXPERIENCE

Maryland State Directory of New Hires February 2008- Present

Baltimore, MD

Sr. Data Entry Operator

Ms. Woodard’s duties are as follows:

• Data entry of customer account information

• Convert Microsoft Excel spreadsheets to a Text file from the reports of employers

• Perform outreach to employers about New Hire Reporting requirements

• Supervising individuals that are working on outreach projects and processing customer account information

• Assist Program Manager in day to day operations of the New Hire Reporting Center

• Respond to internet reporting questions an administer employer registrations on the center’s website

• Troubleshoot computer network and report all problems to Help Desk

• Monitor all incomplete reports to ensure employers reporting to notifications

• Creating and updating Microsoft word and Excel spreadsheets used in daily projects

• Inbound Customer Service Calls

• Multitasking different projects and implementing them in a timely manner

• Processing mail and faxing to different departments

• Order necessary office supplies

• Perform other administrative/ clerical tasks in support of contract projects as needed.

The Class Produce Group April 2007-July2007

Jessup, MD

Data Entry Operator

Ms. Woodard’s duties were as follows:

• Verifying produce orders by accuracy of price, quantity, and description of product

• The ordered information would then be entered in the computer using company software

• Filing, answering phones, and light math

Stay at home mom

February 2004-April 2007

American Home Mortgage February 2003-January 2004

Columbia, MD

Mortgage Specialist III (Post Closer)

As Mortgage Specialist III, Ms. Woodard’s duties were as follows:

• Responsible for receiving files and auditing the files to be sure everything is correct so the loan can be set up in the system for servicing. Auditing of these closing documents: note, mortgage, disclosures, Truth in Lending, HUD's, deed of trust, title, fees, and other security documents. Paying special attention to detail on these and other documents.

• Information concerning the loan was entered into the computer using existing company software.

• Maintained continual interaction with company officials and attorney’s to resolve discrepancies and ensure the accuracy and consistency of all loan documents.

• Finally, the FHA and VA loans were copied for reference and retrieval purposes and forwarded to the appropriate government agency.

American Home Mortgage Oct. 2001 – Dec. 2001

Assistant Post Closer, (Temporary Position)

Columbia, MD

As assistant Post Closer, Ms. Woodard’s duties were as follows:

• Accurately compiling note packages in specific order to be forwarded to the bank on a daily basis.

• Upon receiving a closed Conventional, FHA, VA loan, the loan was placed in the correct order according to existing guidelines.

• Perform quality assurance on all loan documents and corrected any mistakes identified on the loan.

Chevy Chase Bank

Laurel, MD Aug. 2001 – Sep. 2001

Mail Clerk, (Temporary Position)

As a Mail Clerk, Ms. Woodard’s duties were as follows:

• Opening, verifying, and processing checks from the mail room.

• Logging, verifying, and shipping documents to various locations via Federal Express and UPS.

Iron Mountain Records and Management May 2001 – Jul. 2001

Jessup, MD

Data Entry Operator, (Temporary Position)

As a Data Entry Operator, Ms. Woodard’s duties were to key in to the computer information from medical records using a software program generated by Iron Mountain.

EDUCATION

• Fredrick Douglass High School, Upper Marlboro, MD, Graduated May, 1995

• Currently have obtained 39 credit hours from University of Phoenix; working towards an Associate’s Degree in Business Administration

TECHNICAL PROFILE

• Microsoft Word (Intermediate)

• Microsoft Excel (Intermediate)

• Typing 50 WPM

• Data Entry typing 9000 kpm

• Numeric key 8000

* References will be provided upon request

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