Herminio (Herman) Rueda

**** **** ****** ***

Tampa, Fl 33604

Cell 813-***-****

zpi1s0@r.postjobfree.com

Summary of Skills

Computer hardware repair(some software), install and deploy workstations to users, changes within the desktop environment, construction and residential wiring, ddemonstrated strong customer service and interpersonal communication skills ten plus years, strong leadership skills, sharp phone skills, optical front desk, experienced clerical, expert computer skills, e-mailing, faxing, shipping, multi-task, help desk support one, experienced document scanners two years, optical field ten plus years, nursing home medical charts, medical terminology knowledge(entry level), dependable, Bilingual, Spanish & English (read write speak fluent), collections three years, proficient in E-Clinical, Win 95-98,XP,Office 2003 Word, Excel, Power Point, QuickBooks, Very diligent, well organized, and demonstrates attention to detail, Work independent or a group to resolve customer’s needsEmployment History

Employment History

11/2010 to 02/10/2012 Innovision Eye care & Eyewear

Optical dispenser, Field tech, Office clerk

Work-up, acuity, (iop) pressure readings

Lab work (finish table, edger, inspect, Lensometer)

Office Procedure (contact training & lens materials) Order Contacts from manufacture Office Procedure order from Medicaid Lab(Glasses) Order optical frames and Lenses from Lab

Two years customer service in nursing home environment

Chart Retrieval Field Technician

December 1, 2009 to May 2010 (Part Time) Enterprise Consulting Solutions, Inc.

• Knowledge of medical terminology(entry), EMR(electronic medical record) download to flash drive

• Experience working with medical charts, finding medical information for chart audit

• Excellent computer skills, load records to private networks via internet, scan with Fuji snap scan

• Strong communication and organizational skills, Talk to Administrator on documentation and research

• The ability to work independently and adhere to deadlines

• Valid Driver's License and insurance, would drive to many area facilities in various towns in Tampa area

Computer Logistics

Feb 2009 to August 2009 (7 Months) Milestone Empowered Staffing Ph 510-***-****

P.O.C. Laura Cabrera – Contract with Franklin Templeton

• Repair on Computers, Software ghost, Imaging computer Hard drives, adding memory, Removing computers from Active Directory.

• Remove all computer devices from cubical including: Computer tower, LCD Monitor, Printers, Mouse, and Key Boards.

• Physical Inventory of all computer hardware and attachments

• Office procedures, file, inventory sheets, Excel sheets

Optical Dispenser

Sept 15, 2006 to Oct 4, 2008= two years Lifetime Vision Care

• Optical dispenser (Sales), Field tech, Office clerk

• Optical dispenser, Inspect all Rx on finished eyewear (Rx, materials, coatings and defects, report any defects to optical staff and Lab) Work-up, acuity, (IOP) pressure readings, Lab work (finish table, edger, inspect, Lensometer), Office Procedure (contact training one on one & lens materials), Order optical frames and Lenses from Lab, Insurance coverage

• Field Technician (Very diligently read and transfer all Medical Chart Information into medical exam form) Proficient in HIPPA regulations and privacy, Help with patients of all ages ( Plenty of Nursing Home experience examinations)

• Office Clerk, Filling, Scanning all medical records, (bills, merchandise orders) data entry

• Order Contacts and eyewear from manufacture, return unused stock, maintain inventory

Computer Store Manager

January 2004 to May 2006= two and a half years Best Deal Computer Warehouse

• Management of computer warehouse, Manage staff of four employees, Management of major E-bay Acct

• Office and clerical, receive payments, pay all utility and Tax bills

• Collections three years Business to Business & Business to individual homes

• Computer hardware repairs, Miner computer software repairs

• Prepare information for tech. bench, Create work orders

• Provides phone support to receive and resolve user technical issues

• Three years customer service in IT industry, sales of copier/fax/office equipment/ computers

Lab Tech, Dispenser

September 1995 to January of 2004= Ten years Wal -Mart Optical

• Customer service nine years, Refraction (elite refractor), Pressure readings (iop)

• Order Contacts from manufacture, Shipping and receiving, Inventory

• (return defective merchandise), Lab work (finish table, edger, inspect), Use Lensometer

• Training, Contact training and eyeglass wear, Office Procedure (contact training & lens materials

Contact this candidate