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Customer Service Manager

Location:
United States
Posted:
October 18, 2012

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Resume:

Randy Silva

**** ** ****

Princeton TX *****

zo9ewx@r.postjobfree.com

469-***-****

Paladin PM

August 2009- Present

Owner/supervisor Kelly T. Stone 469-***-****

HVAC technician

EPA certified

State Certified HVAC Technician

Responsibilities:

. Preventative maintenance

. Diagnose and service units

. Customer service

. Light commercial and residential work

. Full tear outs and installs

Self Employed Contractor:

January 2007- June 2009

Specializing in:

Framing

Finish carpentry

NCCER Core Certified

MBM Food Distribution

June 1, 2008- December 2, 2008

Supervisor John Courtney 972-***-****

Responsibilities:

. Ship and receive food orders for Chic' fill A and Burger King and

maintain a 98.5 or above customer service level.

. Load and Palletize Trucks in shipping department with forklift.

5th Street Pizza:

August 12, 2006- July 20, 2008

Owner: Jeff Gamache 214-***-****

Restaurant manager

Responsibilities:

. Overall managing of employees

. Guest relations

. Payroll

. Employee budgeting

. Marketing

. Hiring

. Catering Events

. Inventory upkeep

Building Trades:

2005- 2007

Instructor Charlie Long

Contact#214-***-****

Proficient in:

Building codes

Blue print interpretation

Leading a framing crew

Use of tools of the trade

Skills USA Alumni

OSHA safety compliance

Abilities:

I'm am capable of receiving plans and executing to code and specifications

Don's Bar BBQ

2003-2006

Owner: Don Williams

Title: Manager

Responsibilities:

Food prep

Labor cost

P&L reports

DSR reports

Opening and closing procedures

Customer service



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