MARLIN MILLER

*** ******* *****

Lexington, IL **753

Home: 309-***-**** zm8vo9@r.postjobfree.com Cell: 309-***-****

SUMMARY

Results oriented professional with over 25 years experience in Sales, Marketing, training and relationship management. Trained hundreds of Mortgage Loan Officers on both mortgage product and outreach techniques to increase their sales. Responsible for keeping support staff up to date on all product changes. Proven success in finding sound, practical solutions to immediate problems of concern. Recognized as an effective leader who employs a value-driven team focused approach, to obtain successful results. Managed the family farm in Iroquois County for the past 20+ years. Expertise includes:

• Sales & Marketing • Relationship Management • Hiring

• Recruiting / Coaching • Training & Mentoring • Problem Solving

• Public Speaking • Communication Skills

PROFESSIONAL EXPERIENCE

PMI Group Walnut Creek CA 2009 - present

Account Manager

• Duties include building and maintaining long term relationships in customer organizations. Grow market share by proactively identifying and capitalizing on new opportunities. Deliver business results and ensures customers receive superior quality and responsive service

HEARTLAND BANK AND TRUST COMPANY, Bloomington IL 2009 – 2011

Vice President Community Reinvestment Act Officer

• Responsible for all Community Reinvestment Act requirements of Heartland Bank and Trust. The Community Reinvestment Act Officer is responsible for developing, implementing and administrating all aspects of the Bank’s Community Reinvestment Act Compliance Program. This position establishes, participates and maintains relationships with community based, charitable, and non-profit organizations. Develops and implements programs to ensure the Bank meets the credit needs of the communities in which it resides and attains CRA compliance goals. Advises the Bank’s Chief Compliance Officer, Senor Management and Bank personnel of emerging CRA issues to insure compliance directives are maintained

NATIONAL CITY MORTGAGE, Bloomington IL 1986 – 2009

Vice President IL / MO / WI Specialty Lending Manager 1999 – 2009

• Maximize quality origination of specialty lending products and increase market share within strategic market segments for their designated geography by as much as 66% from year to year

• Liaison with key Bank partnerships in areas of community reinvestment and development, multi-cultural marketing, diversity, women’s business advocates, and other areas to generate profitable, saleable affordable mortgage originations which resulted in outstanding CRA examinations due to plan execution.

• Provide recognition for areas that did well, and assist with additional sales training for staff in areas that were not meeting goals

• Develop and implement business plan and conduct webinar product training to leverage expertise for the retail sales division regarding increasing home loans to eligible Veterans

• Deliver annual Realtor / RoadShow presentation for referral sources in conjunction with local sales teams, as well as First Time Home Buyer seminars which increased sales for first time home buyers

• Lead and/or supported employer assisted housing initiatives which resulted in relationships being developed with local police stations, fire stations, school districts and hospitals throughout territory

• Collect, review and submit documentation for approval of Community Seconds programs and FHA or VA approval of condominium projects which increased the number of first time home buyers

• Interact and communicate with operations management on issues related to specialty products which raised quality and efficiency

Underwriter III 1992 – 1999

• Promoted from entry level Underwriter to Underwriter III as a result of diligent studying of the mortgage products. Obtained designations such as a FHA Direct Endorsement Underwriter and LAPP appraisal reviewer for the VA product

• Insured all mortgage loans followed agency and investor guidelines, such as FHA, VA, Rural Development, Fannie Mae and Freddie Mac

• Promoted to State Specialty Lending Manager in order to train Loan Origination and support staff

EDUCATION

BS, Agri Business, Illinois State University, Normal, IL

PROFESSIONAL AFFILIATIONS

IL Mortgage Bankers Association

President 2010. I have been involved with the IL Mortgage Bankers Association for the last 10 years. Most recently served as the President, overseeing the entire organization including the two full time staff located in Chicago. Prior to being President I served a year as Vice President, a year as Secretary Treasurer and prior to that served as a Board of Director and Executive Board member for 4 years. Before becoming a Director I was actively involved with the Affordable Housing Committee chairing that for 2 years

IL Housing and Development Authority

Advisory Board Member. Serve on this advisory Board for this state agency to give recommendations to them for continued success of the State of IL Affordable housing programs as well as share what is happening in the market place

Champaign Reinvestment Group

Member of this group of Professionals that meet monthly in Champaign with members of the local nonprofit community as well as City Governments to help education the public on Affordable housing by providing monthly education classes and a annual Housing fair

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