XIAO ZHU-HILL

**** ********** **.

Irving, Texas 75063

972-***-****

PROFESSIONAL SUMMARY

Eleven years of experience working for Fortune 500 companies. Exposure to functional areas including Sales, Marketing, Mortgage Banking, Pricing, Network Engineering, Information Management, etc.

• Strong skills in financial planning & analysis, modeling, accounting, and strategic planning, project management and presentation.

• Demonstrated ability to work and excel in a team environment emphasizing customer service, performance, and accountability.

• Corporate experience and training in group management.

EMPLOYMENT EXPERIENCE

GMAC – Residential Finance Division (Dallas, Texas)

Sr. Financial Analyst (Acting Manager since 06/09) – Primary Servicing 06/07 – Present

Direct support to Senior VPs of Primary Servicing (financial planning, financial reporting and forecasting and strategic planning).

• Responsible for month end close, quarterly forecasting and annual planning for Special Servicing including Collections, Loss Mitigation and Asset Resolution Group.

• Utilize metric driven staffing models to align headcount forecast with delinquency forecast.

• Conducted a comprehensive cost benefit analysis of international out-sourcing which resulted in a 50% decrease in the use of out-sourcing.

• Create resolution revenue forecast models to track and forecast REO and Loss Mitigation revenues.

• Compile and present Business Intelligence Reports, Performance Scorecard, monthly Financial reports.

• Prepared commission analysis and revealed significant rate differences in various groups. The findings led to changes in commission plans for Loss Mitigation.

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Sr. Financial Analyst - Consumer Originations 01/06 – 6/07

Direct support to Director of Consumer Originations Group (financial planning & analysis, strategic planning and business development).

• Managed all aspects of financial planning and analysis for Consumer Originations Group.

• Led financial review meetings with the Senior Management Group to review financial performance and operational metrics.

• Generated timely financial and production volume forecast.

• Conducted profitability analysis and proposed corrective actions needed to achieve pre-tax income and production targets.

• Partnered with Sales, Marketing, and Vendor Management to maximize efficiency & productivity while also balancing capacity & profitability.

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Sprint – Business Long Distance Division (Dallas, Texas)

Sr. Financial Analyst/Supervisor -- Emerging and Mid Markets 11/03 – 12/05

Direct support for VP of Marketing for Field Sales (budgeting, forecasting, management reporting).

• Responsible for variance analysis, risk and opportunity analysis, and quarterly forecast.

• Trained and supervised co-workers during the monthly FP&A process.

• Designed and implemented a metric-driven revenue-forecasting model.

• Created and presented various reporting packages for Finance and Sales VPs.

• Prepared 2005-07 bottom-up budget.

Sr. Financial Analyst – Indirect Markets 04/01 – 10/03

Direct support for VP of Sales for the indirect distribution channel including financial analysis and performance reporting.

• Completed monthly variance analysis and revenue forecast for Indirect Markets.

• Prepared reporting packages of key performance indicators for monthly review Meetings

• Formulated 2004 annual budget.

• Validated reserve positions for contra revenue, billing adjustments and bad debt.

Financial Analyst – General Business 04/00 – 03/01

Support VP of General Business Market including forecasting and financial analysis.

• Reviewed and researched sales and revenue results for General Business Market.

• Created monthly and full year forecasts and reconciled to prior forecast and budget.

• Established a process to report and analyze IP and Frame Relay at unit level.

• Conducted analysis on acquisitions, revenue by sales channel, and various voice offerings.

Pfizer Incorporated (New York, NY)

Financial Analyst -- Operations Planning and Analysis 11/98 – 03/00

• Coordinated and participated in the preparation of monthly executive financial summaries for senior management and Board of Directors.

• Monitored and reported on financial and operational developments of major competitors.

• Developed and maintained an Access database of competitor information.

• Performed pre-merger due diligence.

MCI – Business Long Distance Division (Washington, DC)

Financial Analyst - Corporate Capital Planning and Analysis 9/97 – 10/98

• Consolidated divisional submissions of capital expenditures into annual budgets.

• Reviewed capital expenditure requests and validated compliance with the annual budget.

• Maintained a capital expenditure database.

COMPUTER SKILLS

Microsoft Excel Looking Glass Microsoft Word Business Objects

Microsoft PowerPoint Micro Strategy Microsoft Access Smart Stream

GQL Dreamweaver Essbase Peoplesoft

LANGUAGE SKILLS

English, Chinese and conversational Japanese.

EDUCATION

M.S. Finance, May 1997 (G.P.A.: 3.49), American University. Kogod College of Business Administration.

B.A., Cum Laude, International Business (G.P.A.: 3.80), July 1993, Sichuan University (China).

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