Executive Sales Manager

Eileen E. Phillips

*** ****** ***. ******, ** *5603. 530-***-****. **.***@*******.***

Customer Service Representative

...Has over five years of customer service experience working in a busy front office setting.

…experience in sales/commission based working environment.

…Excellent communicator with strong time-management and customer needs assessment skills.

…Exercise independent judgment, decision-making, and problem-solving abilities.

PROFESSIONAL EXPERIENCE

Massage Envy. Front desk sales/customer service. Auburn, CA. October 2009-present.

Responsible for greeting clients, scheduling appointments, filing client charts, organizing paperwork, typing client information, making prospect/member phone calls.

California Sun Centers. Sales Associate/Tanning Consultant. Auburn, CA. August 2009-July 2010.

Responsible for greeting customers, selling tanning packages & product, cleaning, customer service via phone, giving tours of the facility.

Auburn Racquet & Fitness Club. Front desk customer service. Auburn, CA 2005-2008

Responsible for greeting members, tours of the facility, membership sales, customer service/inquiries over phone, newsletter distribution, marketing/public relations.

EDUCATION

Bachelor of Arts Degree, Communications Studies (Public Relations), 2008

California State University Sacramento, Sacramento, CA

Associate of Arts Degree, 2005, Sierra College, Rocklin, CA

High School Graduate, 2003, Colfax High School, Colfax, CA

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