Administrative Assistant

Elizabeth Graham

Email: *******@*****.***

Objective

Seeking a challenging post in an organization that will utilize my skills and enhance my capabilities further.

Skills

• Strong interpersonal & organizational skills.

• Customer Service

• Data Entry and Web Design

• Excellent knowledge of office etiquette and phone manner

• Computer proficiency in MS-Word, Excel, PowerPoint, office and Windows operating systems

• Typing speed: 66wpm

Experience

2009-2010

Associate/Cashier at The Children’s Place Towson Town Center, Towson, MD-2007

• Greeted customers and ascertained their needs and wants

• Answered phone calls from customers

• Maintained knowledge of current sales and promotions

• Encouraged customers to apply for The Children's Place credit card

• Handled cash, checks, and credit card payments

2006-2007

Desk Assistant at Capstone Properties, Inc. Millennium Hall 7950 Osler Dr., Towson, MD

• Answered phone calls for the General Manager, Assistant Manager, and Resident Life Coordinator

• Handled Incoming and Outgoing mail and took payments for rent, parking, etc.

• Filed maintenance requests, applications, leases, and other forms

• Welcomed and assisted office visitors

2005-2006

Teacher’s Aide at Today’s Child Learning Center, 104 Cooper Rd., West Berlin, NJ

• Interacted with children and parents to provide information and instruction

• Managed classrooms of 4-13 children aged 7 weeks to 12 years old.

• Assisted with lesson plans and trips for the children

Education

Bachelor of Science Degree in Philosophy, 2010 Towson University at Towson, MD

• Learned critical thinking and problem-solving skills

• Took computer classes including Computers & Creativity, General Information Technology, and Information & Technology for Business, and General Computer Science

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